Analysis
Get yourself protected
With the first company charged under the Corporate Manslaughter Act, Richard Addis asks whether small to medium-sized enterprises are being sold short by shoddy directors' and officers' products.
Reinsurance TV: the claims and run-off debate
In this special Reinsurance panel debate on the claims and run-off sector, held in association with Randall and Quilter, Reinsurance Magazine's group editor-in-chief Ant Gould discusses key issues with four industry experts, covering fraud, Solvency II,…
Innovations In Fraud Detection
In this Post web seminar, FICO's Scott Horwitz, Aviva UK Health's Leslie Ross, Agis Zorgverzekeringen's Erik van Doorn and Anthony Gould take an in-depth look at the critical issue of fraud and how you can mitigate the risk to your business.
Keeping risk relevant
Aon's one-day Risk Register Detox workshop, aimed at keeping risk assessments relevant within organisational objectives, has ensured that its staff are better prepared to identify potential problems before they spiral out of control, writes Louise Meeson.
Ideas bank
The reinsurance sector is accustomed to pouring through hundreds of pages of printed reports but, with the launch of its GC Capital Ideas website in 2008, Guy Carpenter & Company transformed the way in which the insurance market keeps abreast of the…
How to manage the cycle
With the cyclical difficulties faced by commercial insurers, Neil Baxter reports on lessons they can learn from other industries to boost long-term prospects and profitability.
Distribution's new direction
The long-winded, inefficient quotes process that permeates the insurance industry wastes valuable time and energy. Step forward Kerry London Blagrove with Direct Fleet Insurance Services, a novel solution that took its cues from the innovations of the…
A taxation storm
With the UK government expected to introduce tax regulatory changes that would effectively create our own 'Sarbanes-Oxley', Chris James warns of the major implications for all insurance company leaders.
Locked into change
Andrew Tjaardstra discovers why London-based Lockton International, which employs more than 1200 people in 17 offices across the UK, won this year's coveted British Insurance Awards Commercial Broker of the Year 2009 award.
Telling porkies
Measures to counter the multi-million pound cost of fraud are being continually stepped up, but how is this impacting genuine claimants? Rachel Gordon investigates.
Big 'Ed roars to pole
Clear aims, a creative approach and fervent dedication to customers have all seen MCE Insurance streak ahead of the competition, writes Jessica Pothering.
Revealing a revelation
Leigh Jackson looks at Royal Bank of Scotland Insurance's innovative use of Detica's NetReveal system in reducing levels of claims fraud, increasing productivity and saving money.
Time is money
Research has recommended a more fl exible approach to legal fee billing yet some fi rms continue to charge per hour. Veronica Cowan reports on how insurers are ahead of the curve and the challenges that remain.
An integrated solution
CGI's Account Reconciliation Centre has made significant inroads into dragging payment and collections processes into the 21st century, making efficiency and environmental savings in the process, writes Louise Meeson.
Picking out the winners
Three days, 24 judges and numerous categories. Ant Gould explains the daunting process of judging the awards and identifies some common entry errors.
Time to shout
In his opening address at the British Insurance Awards, Ant Gould criticised the Financial Services Authority for its recent shift in tone" from one of partnership and principles to one of prescription and fear.
The customer is number one
Many insurers claim to put customer needs at the heart of their business strategies, however, health insurer WPA's consumer satisfaction objectives go that step further, writes Leigh Jackson.
Ethical with integrity
David Slade has had a rollercoaster of a career, and is as enthusiastic about the general insurance business now as he was when he started in 1961. Ant Gould details some of his achievements.
The complete package
Jonathan Swift explains why steady growth and impressive achievements across all of its business areas meant Hiscox was the top pick for the judges in the General Insurer of the Year category.
Making some major strides
Ranked by consumers as 'the most ethical brand' in the UK, Co-operative Insurance is a worthy winner of the Corporate Social Responsibility award. Ant Gould takes a look at a number of the company's initiatives.
A driven persona
Joe Thelwell, managing director of TRS Poole, has demonstrated ferocious tenacity, resourcefulness and creativity in a career that has seen him hit the heights at breakneck speed. Today still, it seems the only way this industry dynamo will go is up,…
Licence to skill
RSA's new web-based training tool incorporates a broad range of learning resources delivered across multiple media that has had a marked effect in increasing the number of e-learning solutions taken within the insurance group, writes Stephanie Denton.
Aleksandr technique
With a unique and now ubiquitous multi-channel advertising campaign that has entered the public consciousness, comparethemarket.com has achieved great things with a comparatively small budget, writes Michelle Worvell.