Team-building exercises

Rowing crew from above

Wholesale broker acquisitions seems to have been put on the back burner in the current economic climate. However, Leigh Jackson looks at the trend developing for entire teams to jump ship and move to rivals.

Wherever you look in the insurance industry at the moment, team hires seem all the rage. Having already acquired a global property team from Travelers to diversify its offerings and spearhead a growth

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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