Social media
Climate activists plan day of digital disruption to Lloyd's
Climate campaigners from across the globe will join a digital protest calling on Lloyd’s to “act on the climate crisis, not act as the last refuge for climate wreckers like Adani to secure insurance”, with thousands of participants expected.
Blog: How the insurance industry can boost customer engagement
Customer engagement has never been so important in insurance, argues Jasvinder Gakhal, managing director, Direct Line – Business.
Whatever Google is doing on scams it is not working, says FCA chair
Charles Randell, chair of the Financial Conduct Authority has criticised Google and other social media and technology firms over the continuing proliferation of scams.
Roundtable: The rush to technology
The seemingly headlong rush by insurers to connect everything, pulling together fragmented legacy systems and IT architecture has left many of them struggling to find the right solutions. Post gathered a group of experts together to see how firms are…
Analysis: How insurers are helping employees juggle home schooling with work: Joe Wicks excercise videos, support groups and emergency leave
“I’ve just done my first two hours of teaching this morning and I have new found respect for the teaching profession, that’s for sure”. That was one of the responses Post's content director Jonathan Swift received when asked what employers are doing to…
Thingco tech boss launches platform to help the elderly and self-isolating
Thingco chief technology officer Jonathon Valentine has launched a platform to securely connect elderly people and people in self-isolation to volunteer groups, foodbanks and takeaway services.
Axa faces backlash as influencer pulls ‘short sighted’ IWD ad
Instagram influencer Simon Hooper has apologised to followers after an International Women’s Day post sponsored by Axa was slated as offensive.
CII underwriting society launches cyber guide
The Chartered Insurance Institute’s Society of Underwriting Professionals has launched a good practice guide on cyber covering data, coverage, cyber incidents and basic precautions.
Willis Towers Watson's George Beattie on social data and changing consumer relationships
Social media is becoming radically democratised - a macroeconomic trend that the business world is just waking up to, writes George Beattie, director of property and casualty at Willis Towers Watson.
Insurtech: Six insurtech start-ups to watch in 2019
As Post gears up to launch the 2019 Insurtech 100 listing in association with Tallt, Post content director Jonathan Swift highlights six businesses that will hope to be featured in forthcoming rankings
Trade Voice: Ozlem Gurses of Bila on insurtechs and fair treatment of consumers
Ozlem Gurses, reader in insurance and commercial law at King’s College London and British Insurance Law Association committee member, asks if the oversight of insurtechs is keeping up with the potential damage to consumer protection that new technology…
The Insurance Disability, Ability & Wellbeing Network sets out scope ahead of launch
The Insurance Disability, Ability & Wellbeing Network will be officially launched next week to mark International Day of People With Disabilities.
Interview: Trak Global CEO and co-founder Nick Corrie
A decade into its journey, Trak Global is finally ready to break the US on the back of an acquisition and £40m plus private equity raise. CEO and co-founder Nick Corrie tells Jonathan Swift about why he prefers to get on and do things quietly than spout …
Q&A: Jane Harley, co-chair of GIN and manager, policyholder and third-party oversight department at Lloyd’s of London
As part of the Inclusion at Lloyd's programme six Partner Networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they are doing, today focusing on The…
Q&A: Ajay Mistry, partnership director, Brokerbility and co-chair, Insurance Cultural Awareness Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on The Insurance…
Blog: It’s just ‘banter’: The excuse that no longer washes in the #MeToo world
To mark Dive In this week Post content editor Jonathan Swift considers how language and actions that once might have been considered passable, are likely to be no longer tolerated if insurance is to become a truly diverse and inclusive profession.
FCA raises alarm over two unauthorised firms using social media
The Financial Conduct Authority has alerted consumers to two unauthorised insurance firms offering car insurance in the UK.
Special Report: The future of personal lines insurance: Expert view
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
FCA warns of unauthorised motor broker
An unauthorised car insurance broker has been targeting customers in the UK, the regulator has warned.
Penny Black's Social World: May 2019
Schooling students, charity cycling and cracking chocolate
Brightside's Brendan McCafferty on whether Saga’s writedown heralds a shift in the tectonic plates?
Providers with books that are skewed to heavily discounted year one are facing a quandary about whether to change their strategy before the dual pricing review outcomes or wait until after. Either way Brendan McCafferty, CEO Brightside Group, believe…
Blog: How insurers can maximise the value of data
Data is now in vogue for the insurance industry and Mike Smart, business development director at BAE Systems Applied Intelligence, explains why data scientists are going to be much sought out in the future.
This Month: Figures, finalists and fools
Our cover interview for April features Amanda Blanc’s move from Axa to Zurich which was perhaps the most talked about people move of 2018. The Association of British Insurers' chair spoke to Jen Frost about her plans for the business in the coming year.