Robotics
Diary of an Insurer: MS Amlin's Kate Bandhu
Kate Bandhu, head of casualty claims at MS Amlin, stays connected with accounts, looks to expand the use of robots to new areas, and finds the best interactions are face-to-face.
FCA warns insurers to prepare for the ‘techlash’
Nikhil Rathi, CEO of the Financial Conduct Authority, has urged insurers to keep a human hand in the loop, as a “hyper-digitised” future is not for everyone.
Five key takeaways from Post's AI roundtable
Insurance Post recently gathered together a group of insurance technology experts to discuss the rapid rise of artificial intelligence and how insurers need to position themselves to respond to the changing business landscape. Frances Stebbing recounts…
Q&A: Tim Hardcastle, Instanda
Tim Hardcastle, co-founder and CEO of Instanda, speaks to Frances Stebbing one year after the startup’s latest fundraising round about upcoming trends in the software development industry and how the company is applying AI within the business.
Percayso Inform acquires Cazana; Andi sets up Oxford R&D lab; Aon appoints head of war and terrorism
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: How can data enrich the property claims journey from FNOL to payments?
A recent roundtable sponsored by LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. Eleanore Robinson reports.
Blog: Evolution, not revolution, is the way forward for insurtech
With seven in 10 digital projects not delivering on what they promise, it’s time to step back and take a more measured approach to digital innovation, argues André Symes, co-CEO of Genasys.
Blockchain and insurance: Is there still life in this tech solution after B3i entered into insolvency?
Blockchain was touted as the technology that could revolutionise the insurance and reinsurance industry. Yet, in July, the high-profile blockchain consortium B3i entered insolvency after it failed to raise funding. Martin Friel explores what went wrong,…
Allianz: cyber usurps BI as biggest risk; Direct Commercial gets PE investment; Ford and ADT reveal JV Canopy; and Tractable launches AI Property
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
Zurich to retrain 3000 UK staff over five years
Zurich’s analysis of its UK workforce has shown that the future impact of technology could mean 270 jobs go unfilled in the next five years if its team is not reskilled.
Spotlight: Future of insurance work: transitioning back to the office
When lockdown happened in March some insurers and brokers were better placed than others to continue operating remotely with little or no impact on service. These firms had already been invested heavily in technology to enable more flexible working and…
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Aventus' Peter Goodman on the challenges and opportunities that lie ahead for MGAs
With a hardening market, competition for capacity will intensify for managing general agents. As MGAs face new challenges and opportunities ahead Peter Goodman, CEO and founder of Aventus, asks if digitisation will become a regulatory requirement post…
Spotlight: Lloyd's and the London market: Covid-19 – jump-starting a tech revolution in the London market
Covid-19 has forced the insurance sector to take a long hard look at how it uses technology. Handing over back office functions is allowing firms to tackle what they do best – pricing and underwriting
Spotlight: Lloyd's and the London market: Adapting to the needs of the modern insurance customer
With the launch of Blueprint One last September, Lloyd’s has demonstrated its commitment to an ambitious programme of modernisation for the London Market. But, as research conducted by Post with WNS found, opinion is split on the success of the proposed…
Spotlight: Technology: Intelligent fraud detection
The Covid-19 crisis has highlighted once again how fraudsters will use any opportunity to devise new means to make crooked money. While the insurance industry is constantly evolving to try and combat whatever the latest fraud is and is now harnessing the…
Spotlight: Technology: Maximising sales and underwriting results using a digital workforce
While data is at the core of every underwriting decision, for many insurance organisations using that data efficiently is a manual and time-consuming process
Spotlight: Technology: Managing claims surges in the digital age
Claims surges have been a frequent occurrence in recent years as events around the globe have hit insurers across multiple lines of business. The past year has seen Australian bush fires, the collapse of Thomas Cook, storms Ciara and Dennis and now the…
Blog: What the future holds for insurance and healthcare
The insurance industry is at something of a crossroads, with regulatory requirements insisting on total transparency in terms of advice and access, and a number of other challenges around capital and distribution. Paul Goodhind, partner and chief…
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…