Roundtable: How can data enrich the property claims journey from FNOL to payments?

Insurance Post Roundtable_main image_LexisNexis
Back row, l-r: Nick Hill, head of property claims, personal lines, Aviva, Justin Freeman, account manager - developing markets (insurance and claims), LexisNexis Risk Solutions, Robert Hopkins, claims transformation lead, Homeprotect, and Charles Bush, head of property claims, Zurich. Front row, l-r: Sophie Ward, property claims operational team lead, Pen Underwriting, Kajal Vakas, senior manager, LexisNexis Risk Solutions, Neil Grimes, claims director, Clear Insurance Management, and Phillipa Pentland, property and engineering claims analyst, Generali

A recent roundtable sponsored by LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. Eleanore Robinson reports.

Data enrichment has been used in the property underwriting process to calculate and influence how risks are assessed and priced. However, this is not necessarily the case when it comes to claims.

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