FCA warns insurers to prepare for the ‘techlash’
Nikhil Rathi, CEO of the Financial Conduct Authority, has urged insurers to keep a human hand in the loop, as a “hyper-digitised” future is not for everyone.
Speaking at Imperial College London Business School on Wednesday (23 January), Rathi highlighted impending technology adoption choices, and stressed how keeping “consumer tech a force for good” should
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