Property - personal
Diary of an Insurer: Esure’s Charlotte Fielding
Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.
Is time ticking on leasehold altogether?
News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…
Aviva’s Morris calls for an end to building in flood zones
When it comes to helping households, communities, and businesses cope with the threat of climate change in the next decade, Owen Morris, managing director of personal lines at Aviva, said the UK must stop building in flood zones.
Extreme weather hitting insurers hard
All three of Travelers, AIG and Mapfre have put emphasis on extreme weather in their latest set of results.
Aviva’s Storah welcomes government’s £2.65bn flood defence investment
After the government announced an investment of £2.65bn over the next two years to fix flood defences, Aviva’s general insurance CEO for UK and Ireland welcomed the news.
Lessons insurers must learn from LA wildfires
As celebrities condemn insurers after the most destructive wildfire event in Los Angeles County history, Emma Ann Hughes outlines what the industry must do to address the financial and reputational impact of the blaze.
Aviva accused of ‘greenwashing’ by campaigners over tree removal
Aviva has drawn criticism from the residents of Wivenhoe, Essex, over plans to chop down a 120-year-old oak tree to tackle nearby subsidence.
Why I’m dreaming of subsidence this Christmas
Editor’s View: Rather than our days being merry and bright, this Christmas looks set to be wet and windy rather than white, causing Emma Ann Hughes to dream of subsidence rather than snowman building this December.
Average cost of lithium battery fire claims hits £50k
The average cost of fire-related home insurance claims involving lithium batteries has hit £50,000, according to data from Allianz.
ABI’s Gurga urges regulators to slash red tape
Hannah Gurga, director general of the Association of British Insurers, has urged the government and regulators to grab Alexander the Great’s sword and slash through the Gordian knot of regulation.
Pace of general insurers’ race to net zero revealed
As the 2024 United Nations Climate Change Conference, known as Cop 29, begins in Baku, Azerbaijan, Insurance Post’s Emma Ann Hughes analyses the pace of providers racing to become net zero heroes.
Portion of buildings underinsured falls to six-year low
The percentage of UK buildings that are underinsured has fallen to its lowest level for at least six years, but remains “unacceptably high”, according to data from valuations provider Rebuild Cost Assessment.
Why the government should examine how all insurance prices are set
James Daley, managing director of consumer group Fairer Finance, argues the government task force to tackle motor insurance should consider the way the entire general insurance market works.
Covéa CEO rules out working with MGAs again
Georges de Macedo, CEO of Covéa Insurance, has revealed the provider won’t work with MGAs again as he feels “control from an underwriting perspective” is key to returning to profit.
Why premium finance is like a teenager’s stinky socks
Editor’s View: Emma Ann Hughes reflects on the ramifications of the Financial Conduct Authority shifting from issuing warnings to kicking off a review of premium finance for home and motor insurance on Wednesday (16 October).
Six reasons Ageas could be the perfect insurance ‘partner’ for Saga
Content Director’s View: As Saga admits it is in talks with Ageas, Jonathan Swift suggests there is a lot to like about a potential ‘partnership’ between the two, not least as a spring board for further deals.
Direct Line ‘turnaround underway’ as insurer returns to profit
Direct Line Group has returned to profit after shedding almost 488,000 motor customers in the first half of this year.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Consumer group warns of insurers overcharging vulnerable customers
The Financial Services Consumer Panel has published a research paper raising concerns that vulnerable customers may be at risk of overpaying for insurance.
Dagenham blaze highlights ongoing high-rise fire safety problems
After a fire tore through a multi-storey building in Dagenham, East London, insurers have observed new notifications regarding building fire safety defects continue to trickle in, and cladding problems highlighted by the Grenfell Tower blaze remain.
Circular economy: A fresh approach to property repairs
Nick Turner, head of surveying at Woodgate & Clark, on the steps that need to be taken for insurers to adopt the circular economy in property repairs.