People
Government exposes ‘cavernous’ motor injuries justice gap
Personal injury claims for crashes in the UK decreased between 2020 and 2023, while the number of road injuries increased, according to the latest government data.
Kingfisher’s commercial acquisition; RSA’s D&O product; Zurich’s head of SME
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Gallagher’s Rea bemoans ‘basic’ service remains a differentiator
Such has been the drop in service standards among insurers, anyone offering “the bare minimum” might stand out in the current market, according to the CEO of the UK’s largest insurance broker, Gallagher.
Q&A: John Dunn, Brokerbility
After more than 18 months into his role as MD of Brokerbility, John Dunn catches up with Insurance Post to discuss bring clarity to the networks, refreshing tired shcemes, and how he hopes to help partners and members "outperform the market"
Only 3% of underwriters reckon pricing tech is perfect
A staggering 97% of UK actuaries and underwriters see room for improvement in the pricing technology they use, according to research from hyperexponential.
Sompo’s marine proposition; Lockton’s charity walk; Allianz Partner’s travel director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva’s Briggs says age diversity is ‘neglected’ by insurance
Aviva’s diversity, inclusion and resourcing director Jonny Briggs has said age diversity and maintaining a multi-generational workforce have been “neglected” by the insurance industry when considering diversity and inclusion.
Zego aims to double staff output through AI use
Zego CEO Sten Saar plans to double staff output through generative artificial intelligence use.
Brace yourself: Dental injury claims quadruple
Insurers have seen a marked uptick in claims involving dental injuries in the last three years, according to law firm HF.
Lloyd’s Lomas promises ‘accountability’ over Inclusive Futures
Mark Lomas, head of culture at Lloyd’s, has given an update on how the success of the London market’s Inclusive Futures initiative to increase ethnically diverse talent in the industry will be measured.
Link founder calls for focus on social mobility
Erik Johnson, co-founder of Link, the LGBT Insurance Network, has highlighted social mobility as the primary area of improvement for insurance diversity and inclusion efforts.
RNIB shares steps to attract visually impaired talent at Dive In
The Royal National Institute of Blind People's head of employment Martin O'Kane has shared steps insurance companies can take to attract more visually impaired people into the industry.
Dive In Special – Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast.
How to axe insurance’s Old Boys’ Club
Analysis: Damisola Sulaiman examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive…
Esure makes ‘sizeable’ savings from gen AI applications
Esure has said it could potentially save up to 8% on its frontline operations, and claims resource costs through generative artificial intelligence use.
Women working in insurance earn 20% less than men
Gender pay disparities in the insurance industry continues to stubbornly persist, with virtually no companies reporting on whether an ethnicity pay gap exists.
Q&A: Paul Baxter, The Green Insurer
Paul Baxter, CEO of The Green Insurer, discusses the company's approach to eco-friendly car insurance, mission to make driving greener, and plans for future growth.
ABI starts allyship training after Sexism in the City
The Association of British Insurers has rolled out allyship training to its member firms in response to the Treasury Select Committee’s Sexism in the City findings.
Big Interview: Mark Bailie, Compare the Market
Mark Bailie, CEO of BGL Group, the owner of Compare the Market, sits down with Scott McGee to talk about the 'bad bank' at RBS, achieving ‘perfect’ price and product comparison, and his plans for the business moving forward.
Hiscox’s employee security cover; Markel adds legal expenses; Outbacker’s app
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Kim Harrison, Apil
Kim Harrison, president of the Association of Personal Injury Lawyers, discusses her ambitions for her presidency, diversity in the industry and the justice gap in injury claims.
Big Interview: David McMillan, Esure
David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's…
60 Seconds With... Allianz’s Steve Bramall
Steve Bramall, credit director of Allianz Trade UK & Ireland, would like to replace Daniel Craig as 007 and can't live without Facetime.
Esure identified ‘200 customer pain points’ during IT overhaul
Esure CEO David McMillan revealed his team identified numerous issues with the way the insurer, as well as the wider market, operated during its recent digital transformation overhaul.