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Blog: Know your customer... and your opposition

‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…

Blog: Demonstrating value for money

I was intrigued to read the introductory comments made in the Financial Conduct Authority publication in late January about the results of its pilot study into general insurance value measures for a subset of general insurance products.

Motor fraud: Reaching critical mass

Although the adoption of My Licence has been slow to date, the Motor Insurers’ Bureau has predicted an increase in uptake to 50% this year. Will 2017 see the service reach critical mass?

This Week in Post: Census, success and snow

The snowflakes trickling gently down from the skies across the nation remind me of the vast number of people who trickle through the doors of the insurance sector - people, our Census closes today!

State of the Broker Nation Extra: Insurers

In this extra part of the State of the Broker Nation, we find out what brokers really think about their insurers. Michèle Bacchus asked them plainly – and she has received some frank answers

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