Technology
Competition watchdog urged to take further action on MFN clauses
Insurers, brokers and price comparison sites have welcomed a Competition and Markets Authority investigation into Compare the Market’s use of a controversial clause that prevents home insurers from offering cheaper prices elsewhere, but brokers argue…
This month: Cavities and complaints
As whiplash legislation speeds through parliament, claims management companies have increasingly been looking into other avenues to keep the coffers full and cavity wall insulation claims have spiked. CMCs may be the industry’s own bugbear, but this…
Compare the Market accused of breaking law over ‘most favoured nation’ clause
Compare the Market may have broken the law by preventing home insurers from offering lower prices elsewhere, the competition watchdog has warned.
Revealed: The future of Ed and Besso under BGC
A holding company will be established for Ed and Besso, with Steve Hearn as group CEO. However the two BGC-owned brokers will remain separate companies.
Charles Taylor's tech arm launches grad scheme
Charles Taylor Insuretech, has launched a three-year graduate programme, that will see graduates work across project management, business analysis, service delivery, architecture, data and analytics, and information security.
Direct Line to automate its two millionth transaction on Friday
Direct Line now automates 70,000 transactions a week and anticipates hitting the two million milestone by the end of the week.
Slice cyber product shows ‘leverage’ gained through insurtech partnerships
The quick turnaround of Slice’s on-demand cyber insurance policy demonstrates the “leverage” partnerships with insurtechs can provide, according an Axa XL collaborator.
Covéa's Stephen Walker on empathy, the digital skill you need
As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.
Blog: High-stakes cyber security
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
Applied looks at acquisitions following Google investment
Applied Systems will consider entering Australia, New Zealand or South Africa if an acquisition opportunity presents itself.
Google: We believe in brokers
Google’s investment in Applied is a vote of confidence for the longevity of the broker channel, the company said.
Insurance Association of China to visit London as deregulation looms
Exclusive: Delegates from the Insurance Association of China will visit the UK on Friday, in the run up to regulatory shifts in the country.
Google to host machine learning ‘bootcamp’ for Applied
Google will host a “bootcamp” on machine learning for Applied Systems engineers next month in the first skills transfer between the two companies.
Aviva's Rob Townend on using digital to improve insurers' reputation
Insurers need to leverage technology to make insurance simpler and improve its reputation, writes Rob Townend, managing director of Aviva’s UK general insurance business.
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
Google looking for further investment in insurtech
Google is actively looking for further investment in the insurtech space, following its acquisition of a minority stake in Applied Systems.
Relationship building ‘surely the end goal’ of analytics
Insurers need to do more to build on their data and analytics capabilities to address customer needs, a conference heard.
Blog: Your dick is not in my job description
Amanda Blanc once told me off, as a journalist, for relying on her and others to call out sexism. Well Amanda, here you go. I hope this helps.
Blog: Aspirational insurance – a new idea for the sector to consider
The current insurance model is 'failure' oriented - paying out on something negative happening. Should the industry reconsider this and reward 'success' instead, asks Geoff Knott, a director at Ninety Consulting
This Week in Post: Telematics and other technologies
A new telematics provider is about to enter the motor insurance market, targeting the lower-premium segment, beyond just young drivers.
Aviva claims director does not expect digital strategy to change with Mark Wilson’s departure
Andrew Morrish, claims director at Aviva, has said that he doesn’t foresee Aviva’s digital push changing with the departure of CEO Mark Wilson.
Telematics broker My Policy names Roger Ramsden as group CEO amid wider restructuring
Telematics motor insurance broker, My Policy Group has appointed Roger Ramsden as group CEO.
Analysis: AI's hidden risks
Artificial intelligence will have unexpected consequences, which will raise tricky liability questions and will probably change the nature of claims
Start-up to bring pay-as-you-go commercial insurance to the UK's SME "heartland"
A new insurtech business launching in the first quarter of 2019 will provide flexible pay-as-you-go commercial insurance to SMEs.