Technology
Postscript - 10 years ago: Early black box plans challenged
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Insurance landscape - Household past: Stiff competition
A perception exists that household claims lag behind motor claims in terms of innovation and new entrants are challenging the traditional loss adjusting model. Stephanie Denton examines the impact of this on the market.
Footman James selects Open GI
Footman James, has signed a three-year contract with Open GI to support over 180 users.
ISO launches PI MoJ reform product
Data firm ISO has launched a new product to help insurers communicate with the portal for the Ministry of Justice reforms for personal injury motor claims.
Mobile-friendly Postonline offers news and views on the move
Post has launched a mobile-friendly version of its award-winning website, allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much more.
Government and police back DVLA motor data access pilot
The government and the Metropolitan police have thrown their weight behind a pilot scheme which will give motor underwriters access to externally held personal data on customers to check whether they have lied on their policy submissions.
Postbox: SME online has been viable for years
I have to say my firm read with interest your comments about 'SME' online being commercially viable.
LAS guarantees site visit survey within 48 hours
LAS is set to provide clients with a guaranteed 48-hour site visit across all its surveying and validation services.
Cumbrian floods - Lessons learned: A timely reminder
A year on from Cockermouth and the UK faced another major flooding incident, in Cornwall. Jim Pittman examines how the industry coped in Cumbria and asks what lessons have been learned for dealing with extreme weather.
Claims supplement - Where next for claims?: Fully equipped
Ajoy Menon and Renuka Sridhar look at the changing face of claims management and the tough decisions that need to be taken.
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
Europe View from the Top: Affinity opportunities
Affinity business in Europe is a relatively untapped market. Despite the economic crisis reducing employment and travel, the long-term trends are very positive. With demand driven by an expanding middle class, increasing healthcare costs and low…
Software firm launches London claims system
Claims management software firm Fineos Corporation has confirmed the launch of an ‘out of the box’ claims management system specifically designed in consultation with the market.
Evolution launches Iphone app for brokers
Evolution Underwriting has launched a service that allows brokers to manage customers, policies and quotations via their Iphones.
PSTF: Regulation holds back adoption of 'utility computing'
The biggest obstacles to the insurance market adopting "utility computing" are standards and regulation.
PSTF: Take risks with cloud computing
Reducing the cost of failure in the IT arena by adapting new technology will enable companies to take more risks and be more innovative, as well as reducing costs.
PSTF: Thunderhead boss: learn from 'disruptive' tech
The insurance market should seize the potential of "disruptive" technologies, rather than simply focus on the "enablers" to tap into their customers of the future.
Comment - flooding: Passing the buck on floods
There is demonstrable lack of interest on all sides when it comes to improving buildings' flood defences and risk profiles. The industry, government and homeowners all need to work together, argues David Walker.
PSTF: Sharing knowledge offers mutual benefits
The Post Strategic Technology Forum was launched last week by chairman and Post editor in chief, Anthony Gould.
PSTF: Customer advocacy is key in social media age
Insurance companies need to stop chasing the pack when it comes to mobile technology, but do it in a joined-up way and pay more attention to the power of customer advocacy in the social media age.
Iprism valued at £50m as PE firm takes a stake
Online commercial comparison portal Iprism has attracted private equity backing, in a move that values the business at £50m.
PSTF: Technology was vital to LV's resuscitation
Technology was "the single biggest obstacle to success — and the biggest enabler" in turning around the insurer's fortunes, according to LV's general insurance managing director.
PSTF: Allianz warning over long-term IT problems
A senior insurance technology specialist has criticised the effect that outsourcing is having on the pool of IT talent within the UK market.
PSTF: Senior execs at IT turning point
Jem Eskenazi, chief information officer at Groupama, told delegates the advent of technology in the insurance market was "nothing new", but added senior management are more receptive than ever to embrace technology.