PSTF: Technology was vital to LV's resuscitation
Technology was "the single biggest obstacle to success — and the biggest enabler" in turning around the insurer's fortunes, according to LV's general insurance managing director.
John O' Roarke, who joined the business in 2006 as the insurer was losing £100 000 a year, said LV's previous management embraced the "old-fashioned" nature of the Liverpool Victoria brand — which was
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