Technology
Kofax's Ong on innovations to enhance customers’ digital experience
From e-signatures to smart capture, Alson Ong shares innovations insurers can use to retain tech-savvy, omnichannel and increasingly demanding customers.
EU data regulations 'inevitable' in UK despite Brexit
The UK could adopt a similar regulatory framework as the EU's General Data Protection Regulation even after Brexit, say industry lawyers.
Cyber insurance market has 'hit a fork in the road' in 2016
Cyber policy writing has reached a ‘fork in the road’ as the industry is pulling in different directions when it comes to policy cover.
Legal Update: You have a new follower (and it's your insurer)
Social media has a crucial role to play in cracking down on insurance fraud but privacy rules apply.
Verint's Ziv on the surprising answer to the fintech threat
As customer expectations increase in a rapidly changing business environment - there is a surprising answer to technology disruptions attacking established business models.
Blog: Building the business case for digital insurance
The ever-increasing range of digital applications in insurance drives a host of opportunities to provide products and services that are more useful, convenient and appealing to the individuals and businesses that the industry serves. Digital technologies…
Blog: Smart world - unlearning the past
We're living in an increasingly ‘smart' world. Smartphones have become indispensable to our day-to-day lives and the concept of smart homes and driverless cars is becoming reality.
In Depth: Rise of the machines: How artificial intelligence will revolutionise insurance
The impact of artificial intelligence on underwriting, claims and fraud detection
Roundtable: How to connect with the Millennial market
Penetration into the under-30s market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this
Lloyd’s to update operating structure
Lloyd’s has unveiled its new operating structure, to be rolled out in the New Year.
In Depth: How Facebook unfriended Admiral
Where do insurers stand now on the use of social media data?
Expertise from A-Z: 2016 Review: A year of change
A look at the tumultuous changes of 2016 – and a preview of what 2017 may have in store for the industry
Claims Club Blog: Fraud, telematics and medical expertise
The final Claims Club meeting of 2016 considered the virtual and surreal worlds facing the motorist today and the opportunities, risks and risk management issues of maturing telematics technology.
London Market launches online platform as part of modernisation agenda
The London Market Group has launched an online portal which will enable brokers and service companies to submit premiums electronically.
Ford to test autonomous cars on European roads
Ford is to begin testing autonomous cars on European roads in 2017.
Post docu-video: State of the Broker Nation: The future face of broking
In an increasingly connected world customers are turning to mobile devices to fulfil their needs. How can insurance brokers evolve to protect their future from disintermediation?
JLT's Hamish Robert's on why insurers should beware 'The Spinning Jenny'
One of the biggest changes I've seen in the insurance market over the years has been the increased relevance of facilities, managing general agents and portfolio trades, and for many large brokers and insurers this is now commonplace and a core focus…
Neos enters partnership with Zoopla Property Group
Connected home insurance provider Neos has acquired investment as part of a new partnership with Zoopla Property Group.
Spotlight: Motor Data: Get ready for the full impact
Data can bring benefits and early adopters of digital technologies are already seeing a return on investment. What will the full impact of digital and data enrichment be on the motor sector?
Covéa's Carol Geldard on why a child's perspective can be helpful
It’s slightly galling, but at the same time strangely satisfying, when your 11-year-old points out the glaringly obvious.
Spotlight: Motor Data: Increasing data use in the van sector
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
Telematics platform aims to be 'alternative to aggregator'
Drivers will be able to use their telematics score to get quotes from other insurers at the end of their policy.
SSP says connection problems now ‘resolved’
SSP has “resolved” the issues affecting Pure Broking customers this morning.
London Market must ‘adapt and evolve,’ says Probitas senior underwriter
The London Market is afraid and reluctant to change, says Probitas senior underwriter James Andlaw.