Technology
Here are the most successful insurers, brokers and adjusters in BIA history
To celebrate the 20th edition of the British Insurance Awards, three years ago, I sat down and went through all the previous events to find out who had been the most successful company in its history.
Post Power List 2017: Daniel Schreiber and Shai Wininger
Co-founders, Lemonade
Post Power List 2017: IBM Watson
IBM's AI computer
Post Power List 2017: Colm Holmes
CEO, Aviva UK General Insurance
O2 delivers car insurance with telematics app
Mobile company O2 will now deliver car insurance through its telematics-based mobile app 02 Drive.
European carriers see biggest growth opportunity in innovation
European insurers believe that failure to innovate will restrict growth and see them fall behind market competition, a study has shown.
AI service could transform claims handling of damaged vehicles
Artificial intelligence that can estimate vehicle repair costs within seconds just by analysing an image has the power to revolutionise claims handling, developers said.
Exoskeletons: How wearable robotics could transform medical claims
It sounds like science fiction, but exoskeletons are increasingly being used in rehabilitation therapy and insurers are getting in on the act.
Generali: We won’t use chat bots to deflect angry customers
Generali is trialling chat bots for “bureaucratic” tasks, but the company’s head of global claims said it wouldn’t be appropriate to use the technology to deal with angry customers.
This week: Decisions, scorecards and a viable alternative
After a slow start to 2017 I suddenly had lots of decisions to make this week about holidays, extracurricular activites and building plans (for my extension).
Smart homes could pave way for Blockchain-enabled insurance
Smart homes fitted with sensors could trigger automatic claims payments, a conference heard.
Beazley handled 2000 data breaches last year
Beazley managed nearly 2000 data breaches for its clients last year, with a third of those breaches from hacking or malware.
JLT's Mark Wood on why brokers must keep up with insurtech
‘Insurtech´ has been a buzzword in the insurance sector for a few years now, but how many of us have truly woken up to the opportunities that exist for the insurance market within the technology sector?
Telematics firm Kroodle looks to high risk customers of parent Aegon
Dutch insurer Aegon is using its start-up telematics provider Kroodle to improve driving performance of customers with high claims volumes.
Direct Line launches new telematics app to reduce risk of crashes in young drivers
Direct Line has launched new telematics app to promote safe driving in drivers aged 17-25-years old and reduce the risk of crashes.
Start-up broker Cuvva launches pay-as-you-go motor insurance
Pay-as-you-go broker, Cuvva is to launch a car insurance product for people who use their vehicles infrequently.
Inflexion Private Equity buys out telematics specialist My Policy
Inflexion Private Equity has bought out telematics specialist My Policy and brought in Mark Wood, who previously held a CEO position at Axa, as chairman.
Motor fraud: Reaching critical mass
Although the adoption of My Licence has been slow to date, the Motor Insurers’ Bureau has predicted an increase in uptake to 50% this year. Will 2017 see the service reach critical mass?
Brokers hit by second SSP outage in less than a week
Brokers using SSP now face a second outage in the space of less than seven days.
Founder of failed broker re-enters market with on-demand start-up
Founder of failed company Belong Safe, Humphrey Bowles, has launched a new on-demand insurance start-up Guardhog with hopes of competing in the sharing economy.
Blockchain could 'reshape' London market, report finds
Blockchain technology is a viable option for the London market, a report has found.
QBE's Richard Pryce on why insurers must innovate for customers and staff
The insurance industry has always been closely connected to the broader economy, but our fortunes are now even more closely tied to macro-economic developments.
50 brokers on SSP in ‘advanced negotiations’ over migration to Open GI
More than fifty brokers affected by SSP outages are in advanced negotiations to switch software provider to Open GI.