Personal

Doing the groundwork

Improvements in technology, such as aerial photography, have greatly helped in the diagnosing of subsidence and collection of related data. However, Nigel Barham believes there is still no substitute for doorstep expertise - the personal visit to a claim…

Steering motor in wrong direction

Lynn Rouse reports from last week's Post Magazine management briefing - New roads for motor claims: putting customers in the driving seat, held in London.

S&P revises outlook

Rating agency Standard & Poor's (S&P) expects the International Group of marine protection and inde...

A century of changing lives

The Insurance Charities have been helping those in the insurance industry and their dependents for a hundred years now. To celebrate, their 'Changing Lives for the Better' campaign is aiming to raise the profile of the organisation and dispel a few myths…

An evolving relationship

Insurers and vehicle repairers must put aside old differences and find new ways to work together and meet joint targets, says Gary Brench.

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