Personal

Restoration that holds water

Disaster recovery techniques are improving all the time and as the flood waters from the latest liquid assault on Europe subside and the specialists get to work, adv-ances in restoration knowl-edge and drying techniques can make all the difference, says…

Putting risks on the map

As aerial mapping technology becomes more sophisticated, insurance companies are using these predictive tools in innovative ways to understand and price risk. Jonathan Swift examines the impact of this across the industry.

Talking your customers' language

Insurers have moved towards plain English for personal lines policy documentation and are now looking at embracing new pricing methods and so-called lifestyle solutions, as Hugo Cranmore reports.

Time to move on?

As brokers try to save money by continuing to run their businesses on outdated legacy systems, they could be in for some nasty surprises. For their benefit — if not the customers', it is time they cut their losses and invested in new systems. Richard…

Church fire

Methodist Insurance instructed Lucas Associates Loss Adjusters to handle a £1.8m claim, following a...

A rich hunting ground?

A steady stream of new entrants have been attracted to the high and mid net worth markets. However as competition increases, some are discovering to their cost that expertise and quality are still the greatest assets in this sector, says Rachel Gordon.

Boardroom blitz

As legislation to make directors and officers more accountable is touted in the UK and cover becomes more expensive and less inclusive, brokers are hard pushed to prevent trouble in the boardroom, says David Fanning.

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