Personal
NFU Mutual profit recovers despite £68m in weather claims
NFU Mutual has reported a sharp rise in profit in 2012 to £330m compared to a 2011 loss of £47m despite a 55% fall in underwriting profit to £47m (2011:£105m) after amassing weather-related claims of £68m.
Axa uses £250k investment to boost community broker offering
Axa Commercial Lines and Personal Intermediary has increased the number of account managed brokers at its Bolton national trading centre from 100 to 1000 following £250 000 investment.
Truell among bidders linked to Co-op sale
Mark Summerfield, managing director of The Co-operative Insurance, has said the planned sale of the general insurance business is “entirely in line with the group’s strategy” to build a “compelling competitor in high street banking that customers will…
Post magazine – 21 March 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
Gender Directive: Continental drift
The ban on gender as an insurance rating factor has made waves in the UK market but how has it impacted mainland Europe? Francesca Nyman investigates.
Claims: Front of house?
Representing the main touchpoint between insurers and customers, claims departments are of vital importance but have traditionally struggled to attract top-level staff. Is this now changing?
View from the Top: Satisfaction not guaranteed
Net Promoter Score is a widely used measure for assessing your brand through the eyes of your customers, providing an insight into whether a customer is likely to recommend or discredit your company and its services.
Consolidation "inevitable" in Saudi insurance market according to S&P report
Prospects appear to be improving for Saudi Arabia's insurance industry, according to a new report from Standard & Poor's.
Keycare signs deal with Chaucer Direct
Keycare has been appointed by Chaucer Direct to provide key replacement service for customers that are renewing or taking out a motor insurance policy.
Axa secures £150m capacity win
Axa Commercial Lines and Personal Intermediary will provide £150m capacity to Prestige Underwriting Services as part of a five-year deal.
Lloyds job cuts at odds with growth plans, warn unions
Lloyds Banking Group's strategic objective of building long-term stability and growth is being jeopardised by its willingness to sacrifice staff's job security in favour of casual employment contracts, according to trade union Unite.
Insurance jobs go at Lloyds Banking Group amid 550 redundancies
Lloyds Banking Group is cutting 550 jobs from its risk, insurance, commercial banking, retail and wealth, asset finance and international divisions.
Post magazine – 14 March 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
View from the Top: Correcting the balance
Cut the middle man out of motor insurance for lower premiums and better service, says Dominic Clayden.
Improving Underwriting: Driving Profits
Can a more sophisticated approach to underwriting help motor insurers finally turn a profit?
Improving Underwriting: The extra mile
The use of geographic intelligence can improve the understanding of risk in the motor insurance space.
Axa sees PMI membership rise in 2012
Axa grew its private medical insurance membership base by 11% in 2012.
APPG meeting postponed after Benyon cancels as speaker
The All-Party Parliamentary Group for Insurance and Financial Services' meeting scheduled for tomorrow (12 March) has been cancelled after environment undersecretary Richard Benyon withdrew as its speaker.
Groupama avoids false five-figure insurance claim
A man has been fined £10 000 at Ipswich Crown Court after making a false five-figure insurance claim for a restored Bentley he claimed was stolen.
Axa marketing director and ex-Swiftcover exec Tina Shortle resigns
Axa personal lines marketing director and former Swiftcover executive Tina Shortle has resigned from the company, Postonline can reveal.
Esure aims for £1.14bn market cap
Esure has set its indicative price range for its proposed float at set at 240p to 310p per share.
Zurich wins crash-for-cash conviction
The driver of a Porsche who has admitted deliberately causing a crash with a council van has secured the City of London Police's Insurance Fraud Enforcement Department its first crash-for-cash conviction.
Spencer warns tough broker action ahead
Aviva UK & Ireland general insurance chief executive Robin Spencer has warned it will have to take some “tough calls” on its broker relationships if the insurer is to reduce its commercial lines combined operating ratio to a sub-100% position in 2013.
Post magazine – 7 March 2013
In this week's Post, analysts have cast doubt on the Co-Operative Bank’s ability to offload its general insurance business. Sources have suggested any plans to sell its general insurance business could be challenging after a Financial Times report…