Personal

Admiral reports 9% fall in UK turnover

Admiral chief executive Henry Engelhardt has said that now "is not the right time to grow" its market share in the UK after turnover fell 9% to £470m (Q1 2012: £518m) in the first quarter of this year.

Interview: Frank Pinder: leading the fraud fight

With US investigation specialist Global Options seeking to bring its zero-tolerance approach to insurance fraud across the pond, its president explains why regulation and professionalism are key to better detection

Ifed raid: Joining up with the front line

When it comes to the industry-funded Insurance Fraud Enforcement Department, market attention normally focuses on the severity of the sentences handed down to ghost brokers and crash-for-cash fraudsters. Callum Brodie joined the Ifed team for an early…

In Series: Balancing act

Personal lines insurers must be careful to ensure their desire to harness the power of data doesn’t get in the way of treating customers fairly.

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