Motor

Claims and Legal Review of Year Review 2024

Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found…

Big Interview: Neil Gibson, Sedgwick

Neil Gibson, CEO of Sedgwick UK, reflects on his first year in the top job and shares his plans to grow Sedgwick in the UK by winning the sector’s war for talent and focussing on customer service outcomes.

Insurtech Review of the Year 2024

2024 was a busy year for insurtechs as insurers looked to make the most of artificial intelligence plus data analytics, but sector leaders reckon the industry will push the boundaries of digital transformation even further in 2025.

Motor insurers with most satisfied customers revealed

NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…

Millions of Brits priced out of car insurance

Research by Citizens Advice has revealed that 2.6 million people don’t drive because they’re unable to afford the accelerating cost of car insurance, a figure which has jumped by almost one million in the last 12 months.

Q&A: Gary Murphy, Gigasure

Gary Murphy, head of travel at recently launched MGA Gigasure, talks to Insurance Post about the firms’ travel agenda and balancing transparency with policy personalisation

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