BGL's Peter Thompson on digital innovation in insurance
It’s 2020 so paying lip service to protecting vulnerable customers just doesn’t cut it, in any industry says Peter Thompson, CEO for insurance, distribution and outsourcing at BGL Group.
I don’t know about your business, but in ours, customers are smart, they are demanding and they know exactly what they want. The expectations of our regulators and our customers are ever increasing
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on People
Penny Black’s Social Diary: Biba’s burgers and sausages
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Did Markerstudy just set a record for shortest GI CEO stint?
Content Director’s View: Jonathan Swift reflects on the shortest stints in general insurance hot seats this century and mulls whether the CEO of Markerstudy Distribution Ian Donaldson has just beaten the previous record holder, Brendan McCafferty.
ISC Group starts reproductive health forum
ISC Group has launched a reproductive health forum with reproductive health solutions provider Juniper, designed to drive an inclusive culture
Zurich posts 10% pay gap between socio-economic groups
Zurich has today (12 Feb) published its socio-economic pay gap, showing the mean (average) pay gap between employees from profession and lower socio-economic backgrounds at 10.5%.
Aviva promotes Fazzini-Jones for group COO
Aviva has appointed Craig Fazzini-Jones as group chief operating officer, effective from 1 March.
Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali
Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.
Penny Black’s Social Diary: Biba’s buffet and murder mysteries
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Abby Thomas steps down as ombudsman CEO
Abby Thomas, CEO and chief ombudsman at the Financial Ombudsman Service, is stepping down.