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Diary of an Insurer: Esure’s Charlotte Fielding
Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.
McLarens changes top team to ‘maintain’ growth
McLarens has made changes to its senior management team, in a bid to “maintain the momentum” of the loss adjusting firm’s growth across Europe, the Middle East and Africa.
Big Interview: Jimmy Williams, Urban Jungle
Urban Jungle CEO and co-founder Jimmy Williams talks Insurance Post through the insurtech’s growth plans, ability to fundraise in a challenging environment and venture capital-enabled technology advances.
60 Seconds With... HCR’s Jonathan Edwards
Jonathan Edwards, partner and head of HCR Insurance & Risk, did not break the world triple jump record in 1995 but can be found dancing to anything by Dua Lipa.
Diary of an Insurer: WBN’s Olga Collins
Olga Collins, CEO of Worldwide Broker Network, kicks off her whirlwind week in Atlanta in the US, before heading to London for meetings, and then Istanbul for her organisation's conference.
Are pay freezes jeopardising broker staff retention?
With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention…
Penny Black’s Social Diary: ABIenders and City elections
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
RSA axes up to 250 jobs in Peterborough
RSA is in the process of cutting about 250 jobs from its Peterborough office over the next two years.
Phil Bayles replacing Bennett as MD of Bravo Networks
Phil Bayles has been appointed managing director of Bravo Networks on an interim basis, alongside his role as chief commercial officer at Ardonagh Advisory.
Big Interview: Paul Lofkin, Crawford
Paul Lofkin, president of Crawford for UK & Ireland, is going to sort out the nation’s subsidence and promises to “disrupt that market like never before”.
Roles that got a pay rise or cut in insurance revealed
Some insurance employees in 2024 enjoyed a 15% uptick in their salary while others saw their wages fall by nearly 10%, according to Reed’s Salary Guide for 2025.
Diary of an Insurer: Avantia Group’s Mark Eastham
For Mark Eastham, CEO of Avantia Group, no day is ever the same as it’s a juggle of risk pricing, claims, customer experience and artificial intelligence innovation as well as getting on his bike.
Insurers should not fear being called ‘woke’
Insurers shouldn’t fear accusations of virtue signalling when publicising their diversity policies due to the benefits it carries for employees, an audience heard.
Penny Black’s Social Diary: Kennedys’ commute and ABI’s sandwiches
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Lemonade CEO sees AI replacing engineers and actuaries soon
Lemonade CEO Daniel Schrieber has shared that artificial intelligence might be used to replace employees in engineering, actuarial, legal and compliance functions at the insurtech in the next few years.
60 Seconds With... Hyperexponential’s Jamie Wilson
Jamie Wilson, vice president of growth at Hyperexponential, wishes his younger self mined Bitcoin and once rescued a drowning puppy from the River Thames.
ABI adviser calls current climate ‘difficult time’ for DEI work
Association of British Insurers senior policy adviser for diversity, equity and inclusion Liisa Antola has said it is a “difficult time” to work in DEI.
Diary of an Insurer: Allianz’s Alex Ktenidis
Alex Ktenidis, director of digital trading and ALP at Allianz UK, doesn't need an alarm clock with a five-month-old daughter ready, willing and able to wake him up to refine the provider's digital service and consider ways to embrace generative…
Penny Black’s Social Diary: Zurich’s axes; MGAA’s curry
Penny Black shares the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
Ola Jacob leaves Descartes for Global Parametrics
Ola Jacob has left Descartes Underwriting to become London Market business development director at Global Parametrics.
Diary of an Insurer: Zurich’s Jacqui Kelly
Jacqui Kelly, head of sales and distribution at Zurich, kicks off her working week with a brisk beach walk with her Newfoundland Poodle, explores ways to work with brokers to drive growth and is informed by her children she is too old to be cool.