Questgates

Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in…

British Insurance Awards 2024 winners revealed

Aviva was among the big winners with four outright prizes at last night’s (3 July) British Insurance Awards, on an evening where former British Insurance Brokers’ Association CEO Steve White was recognised with The Achievement Award.

Insurers should stop looking at AI as a cost-saver

Eddie Longworth, the founder of JEL Consulting who launched the Artificial Intelligence Code of Conduct earlier this year, says the insurance industry hasn’t realised the “conundrum” about using AI and the need for talent to operate it.

A big Hill to climb: what the CII’s new CEO must do

Editor’s View: As soon as Legal Services Board CEO Matthew Hill, pictured, was named the Chartered Insurance Institute’s third CEO in as many three years, insurers contacted Emma Ann Hughes to share what they think should be at the top of his in-tray.

Longworth spearheads AI Code of Conduct

A voluntary code of conduct for the use of artificial intelligence in claims will be launched on 31 January, spearheaded by Eddie Longworth, founder and director of JEL Consulting.

Media risks in the digital age

Analysis: David Worsfold examines the implications of the Online Safety Bill for insurers of content creators, publishers, website hosts and social media platforms.

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