Questgates
Questgates launches cyber investigation service to assess business interruption loss
Questgates has launched a cyber investigation loss adjusting service that can assess the cause and liability of a cyber attack.
Flood claims: Under the weather
One year after Storms Desmond and Eva, schemes are now available to make cover affordable for households and small businesses in areas at risk of flooding. As barriers to resilient repairs persist, the focus is shifting to a more precise mapping of the…
High-net-worth fraud: A real rarity?
Many believe fraud in the high-net-worth market is rare. Is this the case, or are insurers just remaining tight-lipped about the problem?
Fire claims are getting more costly for insurers
Despite a continuing reduction in the number of fires, the cost of blazes is actually increasing. What can be done to educate the public about the risks involved?
Blog: Insurers must shout about the good service
I've worked at the sharp end of our industry for more than 30 years now and seen firsthand how we help to put peoples' lives and businesses back together following serious incidents such as a storm, flood or fire. However, the public perception of the…
I work in insurance - Stephen Crane, TSS Loss Adjusting
Stephen is a senior civil engineer at TSS Loss Adjusting, part of Questgates, Post found how more about his job
Post Claims Awards: AIG, Allianz, Aviva, LV and RSA's Paton among the winners
RSA group claims director Bill Paton was last night acclaimed as the achievement award winner at the Post Claims Awards.
Blog: Not anyone can practise as a loss adjuster
Chris Hall, managing director at Questgates, reacts to Chris Sandilands' proposition of an Uber-style service for claims. In his view, freelancers cannot provide the level of expertise and consistency needed for loss adjusting.
Subsidence: A close call with cracks
While subsidence claims have been insignificant of late, some subsidence experts believe another event year could be around the corner.
Questgates extends Zoom capabilities following Storm Desmond chaos
Loss adjuster Questgates is extending its Zoom capabilities following an increased demand for its high level survey offering in the aftermath of Storm Desmond.
Insurance industry praises flood defences as Cumbria faces second deluge in six years
Insured losses in Cumbria caused by Storm Desmond have been tipped to eclipse the £175m of claims from flooding in the area in 2009, but industry commentators have praised the mitigation impact of flood defences.
Questgates loses out as Zurich reveals its loss adjusting panel
Questgates is the main loser on the Zurich loss adjusting panel, which features Criterion for the first time.
Axa unveils loss adjuster panels for property claims
Axa has named four loss adjusters on two panels to deal with commercial property and household claims.
Allianz names new loss adjuster panel following FCA review
Allianz has announced its new panel of loss adjusters following a thorough tender process.
High-tech fraud: Faceless threat
Fraud has gone high tech, with the potential damage that hackers using the internet can cause becoming a real danger. Now the industry is starting to use high-tech methods to fight back.
Questgates acquires TSS Loss Adjusting
Specialist loss adjuster Questgates has acquired TSS Loss Adjusting from chartered quantity surveyors and infrastructure consultants T Sumner Smith.
Blog: Does the flood resilience certificate go far enough?
Chris Hall takes a look at potential issues with Chartered Insurance Institute's new generation claims group for the creation of a flood resilience certificate for household properties.
Allergies: Food for thought
A tightening of regulations around food supply should be good for consumers – and consequences of businesses getting it wrong are serious.
Iceberg Basements: What lies beneath
Iceberg basements have made media headlines as the mega-rich create extra room for their luxurious lifestyles. These developments also throw up a unique set of challenges for insurers.
Market Moves - 23 April 2015
Who has moved where in the industry this week.
Market Moves - 2 April 2015
Who has moved where this week.
Blog: Domestic oil spill claims - getting to know your loss adjuster
When it comes to domestic oil spill claims, loss adjusters can play a pivotal role.
Market Moves - 5 February 2015
All the latest job moves in the insurance market.
Former Cunningham Lindsey UK property director heads to Questgates
Specialist loss adjuster Questgates has recruited the former UK property director of Cunningham Lindsey to serve as its first business enhancement director.