Insurers should stop looking at AI as a cost-saver
Eddie Longworth, the founder of JEL Consulting who launched the Artificial Intelligence Code of Conduct earlier this year, says the insurance industry hasn’t realised the “conundrum” about using AI and the need for talent to operate it.
Speaking at the British Damage Management Association conference yesterday (27 June), Longworth said what the industry uses AI for could mean it does not bring in new talent.
“If you look at the
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