Lemonade
Ensuring essential insurance satisfies the consumer
After the Financial Ombudsman Service stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, Tom Luckham examines how the differences between standard and essential policies are communicated.
Four ways insurers can use AI to defeat disruptor rivals
As AI Week draws to a close, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
Big Interview: Insurtech UK CEO Melissa Collett
Melissa Collett, CEO of Insurtech UK, wants to encourage more Lemonades and is going to engage with the government and regulators on what it will take to ensure insurtechs thrive.
Three insurance industry challenges for Gen Z to fix
Use artificial intelligence as an assistant, don’t let inclusion be a tick box exercise, and shape your company’s climate change efforts was the advice to Generation Z who attended iCan’s Elevate conference last week.
How insurers are tentatively embracing AI
Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
How usage-based insurance is gamifying driving
Alex Hamilton examines how usage-based insurance, artificial intelligence and insurtech partnerships are transforming the sector, gamifying experiences and encouraging better habits.
Aviva, Crawford, Zurich and Amanda Blanc triumph at 2023 British Insurance Awards
Aviva was among the big winners at the British Insurance Awards 2023, on a night when its group CEO Amanda Blanc took home the Achievement Award.
It’s insurtech Jim, but not as we know it - Lemonade’s PRA authorisation shows intent
Content director's view: Jonathan Swift looks at Lemonade's landmark PRA authorisation and two second claim record and contemplates whether the once start-ups trek to the mainstream is entering the final frontier.
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Time for insurtechs to grow up or say goodbye to funding
Editor’s View: If you want to survive as an insurtech, you need to prove you can survive on your own.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
For the record: Lemonade joins the ABI; Lexis Nexis expands to Ireland; Jensten acquires Bennetts
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Das UK partners with Admiral; IFB partners with GIFC and Ifed; Canopius names head of change
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Going Blanc again - Lemonade and Trov, a tale of two US insurtech pacesetters and their different paths to the UK
With Lemonade entering the UK market this week in partnership with Aviva, Jonathan Swift reflects on the similarities between its push and that of Trov in 2016. Not least the role of Amanda Blanc.
Lemonade launches in UK in partnership with Aviva
Insurtech Lemonade is continuing its European expansion by launching in the UK in partnership with Aviva.
Interview: James Blackham, By Miles
James Blackham, CEO of By Miles, talks to Jen Frost about why the regulator had to step in over dual pricing and why usage-based insurance is the future
Digital Bar Quarterly: What does it take to be ‘The Insurer of the Future?’
Having attended Insurtech Insights Europe 2022 last month, Altus Consulting business executive Mike Daly shares some thoughts including the possibility we are at a ‘tipping point’ in terms of someone creating ‘the Netflix of Insurance’.
Briefing: Does the Lemonade-Metromile deal signal the beginning of an insurtech M&A boom?
Post content director Jonathan Swift looks at the rationale behind Lemonade’s proposed takeover of Metromile and asks if the UK could be poised to a see a deal of similar scale among domestic insurtechs.
Lemonade acquires Metromile; Convex unveils 'multi-million-dollar partnership'; MNK Re launches UK arm and Chaucer in insurtech tie-up
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance Cyber Incident Tracker
Data rich insurance businesses have been warned they are a prime target for cyber criminals, with major firms facing up to cyber disruption and ransomware attacks. Who has been affected?
The retail investors that sent an insurtech's stock soaring
The ‘meme stock’ phenomenon that began in January when the share price of American video game retailer Gamestop was sent soaring by non-professional investors corralling on internet forum Reddit has reached the world of insurance.