Direct Line Group
Video: Driving change in insurance and rebuilding trust in the market - both during and after the pandemic
Pre- or post Covid, insurance has been on the cusp of major change for a number of years.
Aon and Direct Line Group discussed how insurance firms can seize the initiative on privacy, cyber risk and operational resilience
What operational challenges have insurance companies faced and how can they ensure optimal cyber resilience for future disruptions?
Aon, Allianz, Aviva, Convex, Direct Line, Gallagher, LV, Marsh, Munich Re and Zurich dicuss the future of work
Last week Insurance Post ran its first Future of Insurance Work event which gathered over 40 insurance executives together to share their thoughts on what seems to unquestionably be the hot topic of 2020.
Blog: How the insurance industry can boost customer engagement
Customer engagement has never been so important in insurance, argues Jasvinder Gakhal, managing director, Direct Line – Business.
Top 100 UK Insurers 2020
The 100 largest UK-regulated insurers reported a combined underwriting profit in 2019, albeit lower than in 2018. Bond yields fell in 2019, however, investment earnings benefited from the strong performance of equity markets. How will the impact of the…
Interview: Penny James, Direct Line Group
Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity
Government hits out at insurers over grant deductions from BI claims
John Glen MP, economic secretary to HM Treasury, has rebuked insurers deducting government grants from business interruption claims payments and warned of further action.
Analysis: Price comparison websites warned of shrinking demand after dual pricing ban
Next year’s dual pricing ban will force price comparison websites to adapt if they are to stay relevant, experts have warned.
Spotlight: Future of insurance work: transitioning back to the office
When lockdown happened in March some insurers and brokers were better placed than others to continue operating remotely with little or no impact on service. These firms had already been invested heavily in technology to enable more flexible working and…
Briefing: Lloyd's start-up Ki secures $500m of backing, is it a Direct Line to success
Ahead of its first quarter 2021 launch, Lloyd’s of London syndicate Ki has received $500m (£390m) backing from Blackstone Tactical Opportunities and Fairfax Financial Holdings.
Direct Line Group completes Brolly buy
Direct Line Group’s deal to buy insurtech Brolly closed last week, Post can reveal.
Analysis: Changing tactics - The strategy behind Aviva's aggregator push
In August, Aviva announced that it was aiming to roll out a motor insurance product under its main brand on price comparison websites this autumn.
Briefing: Do Revolut and Lloyds Bank moves signal a bancassurance renaissance?
The model of banks with in-house general insurance divisions, or bancassurance, has thrived elsewhere in Europe but failed to pick up the pace in the UK. Is this about to change?
Analysis: Returning to the workplace
As the UK government further eases Covid-19 lockdown measures, as pupils across the country return to school, how do insurance companies and employees feeling about returning back to the workplace? Post spoke to some of the leading insurance firms to…
Direct Line told to pay former employee £37,000 for unfair dismissal
Direct Line has been ordered to pay £36,998 to a former employee who claimed they were unfairly dismissed, Post has learned.
Analysis: Ethnicity pay gap reporting - getting the ball rolling
With growing pressure on the government to introduce mandatory ethnicity pay reporting to measure inequality in the workplace, Post investigates what steps the industry is taking to prepare and what is still to do.
Redefining diversity for growth and resilience in insurance
To survive and thrive in uncertainty, to shore up organisational resilience and remain innovative, insurance firms must embrace diversity and meaningfully embed it in their culture and operating model.
Analysis: Returning the dead to rest – a pandemic repatriation problem
With air traffic grounded and sweeping restrictions halting travel during the Covid-19 pandemic, insurers have faced up to the sometimes impossible task of returning policyholders' remains to their home countries and families.
Editor's comment: End of the road or new opportunity for insurtechs?
The rumours and water cooler conversations began in July 2019 as soon as it was confirmed market stalwart Amanda Blanc had left Zurich after only nine months.
Direct Line open to acquisitions and partnerships: CFO Tim Harris
Direct Line Group remains open to inorganic growth from acquisitions and partnerships despite the Covid-19 impact, DLG chief financial officer Tim Harris has confirmed.
Briefing: Is it time to lock up your employees as Amazon comes a-calling?
News that Amazon is expanding in the Indian insurance market coupled with its recent recruitment in the UK could leave insurers feeling a bit worried for their staff and their business.
Updated: SME specialist Coverly becomes latest UK insurtech casualty as it closes
SME insurance specialist insurtech Coverly closed for new business on Friday 17 July, Post can reveal.
Direct Line acquires insurtech Brolly
Direct Line Group has agreed to acquire personal lines insurtech firm Brolly in a conditional transaction expected to close during the third quarter of 2020.
Briefing: Travel insurance – when is cancellation insurance not cancellation insurance?
A once-in-a-lifetime trip to Disneyland to treat the kids, an all-expenses paid honeymoon to Cancun and a retirement cruise around Europe – for many people the plans for these long-anticipated trips now lay in tatters but insurance isn’t offering the…