British Insurance Brokers’ Association (Biba)
Biba 2014: Steve White calls for consumer focus
British Insurance Brokers' Association chief executive Steve White has called for "total signposting" throughout the industry
Editor's comment: One year on, what’s changed?
Twelve months ago at the 2013 British Insurance Brokers’ Association conference, Financial Conduct Authority chief executive Martin Wheatley used his keynote speech to tell the market the regulator would be taking “early and decisive action” against…
White questions FCA decision-making speed after Treasury launches review
Industry figures critical of regulator’s early naming and shaming policy
Biba 2014: Brokers to be briefed on add-on products by Axa Assistance
Axa Assistance will provide brokers with regular customer research findings on the sale of add-on products along with updated product information, a review of policy wordings and clearly defined customer benefits.
Biba 2014: UK brokers have most expensive regulatory regime
UK brokers have higher regulatory costs than their counterparts in France and Germany, according to research.
Biba 2014: Biba launches voluntary sector guide
An insurance guide for the voluntary sector has been produced by the British Insurance Brokers’ Association and the Volunteer Liaison Group.
BIBA Fever episode 2: A question of Manchester
With one day to go before the British Insurance Brokers’ Association Conference in Manchester, Post is proud to bring you the second episode of Biba Fever 2014 sponsored by LV.
Regional Review: Manchester
Ask a member of the Mancunian insurance workforce what the benefits of being located in the city are and they’ll likely respond with: “Where do I start?”
C-Suite - Broker: The best outcome is within reach
There has been much debate recently about customer outcomes and the Financial Conduct Authority has made it clear that achieving good customer outcomes should be one of the primary aims of the insurance market.
C-Suite - Insurer: We need to talk
With buyers, brokers and insurers co-reliant on one another, communication is key to strong relations
58% of brokers weighing mergers over three years
Almost two thirds of insurance brokers have admitted they will consider mergers over the next three years in a survey from Sterling.
Jargon-busting claims transparency scheme unveiled by Axa
Axa has teamed up with the British Insurance Brokers’ Association in a bid to provide a more transparent claims process for customers.
Biba Fever episode 1: Why Manchester 2014 is Butlins for brokers
With one week to go before the British Insurance Brokers’ Association Conference in Manchester, Post is proud to bring you the first episode of Biba Fever 2014 sponsored by LV.
Broking bosses warn over conduct clash after IBSC launches its own code
Executives fear IBSC’s guidelines could conflict with those of individual firms
Mike Hallam promoted to head of technical services at Biba
The British Insurance Brokers’ Association’s head of technical services Steve Foulsham has retired after eight years at the trade body and will be replaced by Mike Hallam.
Editor's comment: Time to walk the walk on service
If I had a pound for every time I heard the phrase ‘the customer is key’ or we are putting the customer at the ‘heart of the process’, I would be less worried about paying into my son’s college fund.
Marsh boss Julie Page to chair Biba international and wholesale advisory board
The British Insurance Brokers’ Association has named Marsh Limited chief executive for the UK’s consumer and commercial practice Julie Page as chair of its new international and wholesale brokers’ advisory board.
IBSC chair Anscombe signs James Hallam up for Biba membership
Seventeen Group-owned broker James Hallam has become a member of the British Insurance Brokers’ Association.
Biba and Acturis price index shows 5.5% drop in Q1 rates
Consumers paid 5.5% less on insurance in the first quarter of the year compared with Q1 2013, according to the British Insurance Brokers’ Association and Acturis’ insurance price index.
Lockton signs up to Biba PI panel for a further three years
The British Insurance Brokers' Association has renewed its professional indemnity accredited broker contract with Lockton for a further three years.
Industry promises claims handling improvement after review finds issues
Regulator’s investigation highlights concerns over customer experience.
Editor's comment: A tough act to follow
As clichés about getting on in the world go, ‘it’s not what you know, it’s who you know’ is about as well-worn as it gets.
Career file - Grant Scott: RA Cowen boss Scott to chair latest Biba advisory board
The British Insurance Brokers' Association has appointed RA Cowen & Partners director Grant Scott as chairman of its regional chairs' advisory board.