British Insurance Brokers’ Association (Biba)
Claims handling improvements stalled in Q3
Claims service is down on last quarter, but remains well above where it was this time last year, research conducted by Gracechurch has revealed.
Biba calls for larger SMEs to be exempt from Consumer Duty rules
The British Insurance Brokers’ Association has called for larger SME commercial customers to be removed from the scope of the Consumer Duty requirements.
Biba’s Chapman on the enduring power of events
Trade Voice: Emma Chapman, the British Insurance Brokers’ Association’s conference director, considers the persistent importance of face-to-face events to the industry in the Zoom age.
Diary of an Insurer: RSA’s Katie Balme
Katie Balme, head of partnerships for customer and strategy in RSA’s delegated business, works a flexible week, help partners achieve specific objectives and enjoys Freddie Fridays.
Sorry saga signals signposting shortcomings
Editor’s View: Emma Ann Hughes argues the regulator needs to check how and when travel insurers are directing people with pre-existing medical conditions towards alternative products and services.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Biba brings in Pen’s Downey to replace retiring Manchester
British Insurance Brokers’ Association CEO Graeme Trudgill has announced Pen Underwriting’s Tom Downey will take Charles Manchester’s seat on its Network and Managing General Agents advisory board.
How to make the most of industry conferences
Heather Lambert, group sales director of Claims Consortium Group, shares her advice on how to ensure conferences aren’t just an overwhelming rush of presentations, visiting stands and networking in the latest Insurance Post Top Tips video.
How can home insurance avoid a motor-like PR disaster?
As motor premium inflation is steadying, Scott McGee examines whether home insurance premiums will be next to rocket plus identifies ways to avoid the wrath of consumers facing paying more to insure their property.
Industry figures hail ‘inspiration’ and ‘genius’ BIA Achievement Award winner Steve White
A host of insurance figures have acclaimed the Achievement Award winner at the British Insurance Awards, former British Insurance Brokers’ Association CEO Steve White.
Brokers aiming for net zero more than doubles in two years
The proportion of brokers taking steps to achieve net zero has more than doubled in just two years, according to research from Aviva.
Industry watches as election puts Martyn’s Law passage in doubt
Anticipated legislation targeted at boosting public premises’ resilience to terrorist attacks could now be delayed by the dissolution of parliament ahead of July’s general election.
FCA overwhelmed by feedback on naming and shaming
Emily Shepperd, chief operating officer of the Financial Conduct Authority, has said the regulator will “really take our time” when considering its proposed plans to name firms it is investigating before any decision has been made.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Insurance industry has huge role to play in raising awareness of Martyn’s Law
Experts at the 2024 British Insurance Brokers’ Association Conference have flagged the huge role brokers and insurers have to play in raising awareness of the incoming legislation aimed at protecting premises from terrorist attacks.
Biba CEO Trudgill reveals crushing weight of regulation on brokers in inaugural speech
Biba CEO Graeme Trudgill has urged the FCA to allow brokers a ‘period of stability’ so they can flourish and help the economy following years of rising regulatory workload.
Biba follows ABI in addressing premium finance
Less than a month after the Association of British Insurers published guidance for members providing premium finance to customers, the British Insurance Brokers’ Association has followed suit.
Biba defends centuries-old commission model
The British Insurance Brokers’ Association has today launched a guide encouraging members to stick to the traditional commission model and warning of the dangers of straying from it.
Ransomware victims urged to consider alternatives to paying hackers
Insurance sector trade associations have collaborated with the National Cyber Security Centre on guidance that they hope will reduce ransom payments made by companies that fall prey to cyber attacks.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Graeme Trudgill, Biba
Graeme Trudgill was appointed CEO of the British Insurance Brokers’ Association in July 2023 and was able hit the ground running thanks to his close working relationship with predecessor Steve White.