Amazon
Personalise insurance or fall foul of disruptors
The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.
Big Interview: David McMillan, Esure
David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's…
Big Interview: Charles Offord, Co-op Insurance
Since the turn of the century, Co-op Insurance has weathered more “near-death” experiences than any other financial services company in the UK.
Jensten’s trio of acquisitions; Aviva’s Glasgow office; Swiss Re’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Co-op Insurance shares lessons learnt from Amazon encounter
Charles Offord, managing director of Co-operative Insurance, has expressed his disappointment over Amazon’s decision to pull the plug on its Insurance Store but noted it could make a comeback.
Consumers want Amazon and Tesla embedded insurance products
Four out of 10 consumers would be comfortable with the idea of buying insurance from companies such as Ikea, Amazon, or Tesla when making purchases from those brands, according to Guidewire’s Insurance Consumer Survey 2024.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
What it takes to be a Power List player in 2024
Insurance Post’s Power List reveals today’s leading lights in the industry, the demise of big name digital disruptors plus who has shaken up the market in the last 12 months.
FCA to work with Big Tech on sharing data with insurers
The Financial Conduct Authority intends to examine how Big Tech firms’ datasets could unlock better insurance products, more competitive prices, and wider choice for customers.
Biba’s budget demands; Tokio Marine’s deal with Lavaretus; NFU’s first commercial head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Was the Amazon Insurance Store doomed from its launch?
Briefing: After 15 months, the Amazon Insurance Store is coming to an end. Scott McGee asks the question: ‘What went wrong?’ and ‘Was it doomed from the outset?’
Amazon’s insurance exit has a Sting in the tail
Editor’s View: Emma Ann Hughes argues that if Amazon had been allowed to watch every move consumers make, then the retail giant’s Insurance Store would have obliterated insurers in the same way it emptied the high street.
Amazon to close down Insurance Store
Just 15 months after its October 2022 launch, Insurance Post can reveal that Amazon is closing down its UK Insurance Store.
Reshaping insurance’s IT roadmap for digitally savvy customers
Analysis: Fiona Nicolson examines what it takes to create a transformation roadmap for the insurance industry that will deliver digital-first, real-time, personalised customer experiences for policyholders.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Headlines that shook insurance in 2023
The news and views that shaped insurance in 2023, plus what can you expect from Insurance Post in 2024, are all revealed in our final video podcast of the year.
Axa and Synectics partner; Tesco to offer non-standard home; Markerstudy's three NEDs
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Will McAllister, Guidewire
Will McAllister, senior vice president and managing director of EMEA at Guidewire, shares the software provider’s plan to do more business in the UK plus how insurers can now launch new products in a few hours.
Amazon adds fifth provider to Insurance Store
Amazon has signed-up Urban Jungle to its Insurance Store, making it the fifth insurance provider on the tech-giant’s platform.