Opinion
Call for a return to thorough training
I wholeheartedly agree with Jim Pittman's comments regarding the recruiting and training of claims s...
ZM points to mutual pitfalls
Zurich Municipal's response to the news that 28 London boroughs plan to form an insurance mutual las...
Internet will not be threat to old values
In response to the article 'Internet brands bid for insurance space' (PM, 23 March 2006, p40), I wou...
Industry's sporting chance
Last week saw two major sporting tie-ups involving insurers: Manchester United announced a £56.5m sh...
Agenda not quite right, says Co-op's questioning director
As managing director of britishinsurnace.com, I wonder what Simon Burgess' agenda is in his letter '...
Adjusters can be different
I would like to respond to comments expressed by Jim Pittman in the article 'Adjusters the same, say...
NU GI bosses on the up
The departure of Norwich Union Life boss Gary Withers last week saw the general insurance business u...
Allianz plays more aggressive team game
The news that a 13-strong property team has defected to Allianz Cornhill from Norwich Union raised a...
Reforms address reality
Tom Jones is wrong to accuse the insurance industry of lies about disproportionate costs in personal...
Young claims staff must be nurtured
Returning to the claims arena after a few years' absence has enabled me to look at the industry with...
Are we the country's oldest broker?
This year represents the 125th year of continuous trading for independent insurance broker and risk ...
Increase penalties for driving uninsured
It has long been my conviction that the odds are unfairly stacked against the law-abiding motorist. ...
Is Misys deal bad news for customers?
In the story 'Misys GI sold for £182m to Montagu Private Equity' (www.postmagazine.co.uk, 30 March),...
Why this creme brulee market will soon become inedible
Dear Friend, First of all, I must acknowledge a debt of thanks to the Benfield research team for co...
Why doesn't ethical Co-op practise what it preaches?
I am saddened to find that the Co-operative Insurance Society and its sister orgnaisation, the Co-op...
A little less conversation, more action
The industry has developed a fashion for talking about the importance of customers - whether through...
More insurers are ready to reign over the regions
The news that Ace European Group, St Paul Travelers and Hiscox have all been reviewing their UK regi...
Costly bespoke IT development unnecessary
Making the right business software solution decision has been a tough call for organisations. In the...
Mega-mergers mooted
The past seven days have seen persistent talk of consolidation: Brit dismissed its pro-merger broker...
CII regulatory claims: too little, too late
It is ironic that the president of the Chartered Insurance Institute, Peter Hales, should think we a...
Clubs should be aware and protect themselves
I read with interest the 'Liability for amateurs to increase' article regarding insurance for amateu...
Government policy hinders fraud detection
VAT fraud has grown so fast its impact is throwing doubt on the veracity of UK trade figures, yet th...
Making change happen
It is an almost universal refrain that the London market needs to change (as do regional markets) bu...
Motor business integrity on the line
With reference to 'Fraud was not condoned pre-regulation' (PM, 2 March, p12), fraud is an issue in t...