Interview
Q&A: Bill Pieroni, Acord
Bill Pieroni, CEO of global standards setting body Acord, discusses the findings of its research into UK personal lines websites and who is improving and why. He also tackles how the Covid-19 pandemic will change the market, reflects on his achievements…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part One
On 23 March 2020 – as Covid-19 infection rates soared – Prime Minster Boris Johnson told us to “stay at home”, triggering the first National Lockdown. One year on, Post spoke to a host of insurance workers – the home schooling parent, the mental health…
Brightside’s Brendan McCafferty on digital, scale and success
The Covid-19 crisis has turbo charged the market to make digital changes in months rather than years but there is still more to be done for brokers to stay relevant, says Brendan McCafferty, CEO of Brightside Group.
Q&A: Sharon Brown, Harbour Underwriting
Managing general agent Harbour Underwriting (formerly QLCC) last year launched after the event commercial dispute insurance to the broker market. Managing director Sharon Brown spoke to Post about what attracted her to the role and why she believes…
Interview: Chris Croft, London & International Insurance Brokers’ Association
After a year dominated by the Covid-19 crisis and Brexit, Liiba leader Chris Croft discusses the future of the trade association and London Market with Emmanuel Kenning, his passion for the Americas and how he got into insurance after working on rail…
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…
Interview: Rob Brown, Charles Taylor group CEO
After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…
Interview: Christian Formby, Assurant
Assurant’s Europe boss Christian Formby tells Post how he came into the role, explains the growth opportunities for its B2B2C connected home, lifestyle and car offering and discusses how it faces competition from all angles, despite having no similar…
Interview: Paul Coleman and Allison Hughes, Peach Pi
Last October saw the launch of Peach Pi, an insurance brand pitching itself to the UK’s micro-SMEs, freelancers and entrepreneurs. Harry Curtis caught up with managing director, Paul Coleman and Allison Hughes, head of distribution to learn about how the…
Q&A: Max Carter, New Dawn Risk
Formed in 2008, New Dawn Risk grew to handle £81m of premium last year. It started 2021 by looking to target UK regional brokers for the first time. Founder Max Carter reviews the growth of the company and explains why now is the right time for the firm…
Q&A: Jennette Newman, Forum of Insurance Lawyers
Jennette Newman, partner at Clyde & Co, was appointed as president of Forum of Insurance Lawyers in November last year, replacing Anthony Baker. She spoke to Post about her hopes for 2021.
Q&A: Wendy Wilder and Suzanne Scatliffe, Insurance Industry Charitable Foundation
Wendy Wilder, Insurance Industry Charitable Foundation UK head, and Suzanne Scatliffe, Insurance Industry Charitable Foundation chair of the board of directors and Axa XL director of corporate social responsibility, spoke to Post about purpose-driven…
Interview: Patrick Tiernan, International Underwriting Association
Newly appointed chair of the International Underwriting Association Patrick Tiernan sat down for a virtual chat with Pamela Kokoszka to discuss his plans as a chairman of the association, climate change and how the industry can overcome challenges…
Q&A: McLarens' Kieran Gallagher and Dave Watts on hurricane season amid a pandemic
The 2020 hurricane season was unprecedented, both due to the number of storms and because it coincided with a global pandemic. Post spoke to McLarens’ Kieran Gallagher, executive director, and Dave Watts, executive adjuster and head of home foreign,…
Q&A: Tulsi Naidu, Zurich
Zurich UK CEO Tulsi Naidu will become the firm's Asia Pacific CEO in Singapore from 1 January 2021. She spoke to Post about her tenure in the UK, the importance of transparency and the challenges facing the market.
Q&A: Tom Murphy, Machine Learning Programs
Machine Learning Programs was bought by Open GI last year only one year after it launched. CEO Tom Murphy shares his views on the power of AI and the future for insurance as well as telling Post how he got into the sector.
Interview: Julian James, Sompo International
Sompo International’s international insurance CEO Julian James sat down for a ‘virtual chinwag’ with Harry Curtis to talk returning from retirement, the business’s Lloyd’s exit and brand ambitions, the hardening market and ‘Armageddon scenarios’.
Q&A: Brendan Cox, Survivors Against Terror
Brendan Cox, who co-founded Survivors Against Terror following the murder of his wife Jo Cox MP in 2016, recently appeared at the International Forum of Terrorism Risk Insurance Pools conference to discuss the systems through which victims of terror are…
Q&A: CILA president and Crawford chief ethics officer Shaun Kelly
As the Chartered Institute of Loss Adjusters looks set to change its charter and by-laws to be more inclusive, its president Shaun Kelly talks to Jonathan Swift about why the value proposition of the loss adjuster and ethics are so important to him
Q&A: Former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney
To tie in with his deep dive of the highs and lows of loss adjusting in the 1980s and 1990s, Post content director Jonathan Swift, caught up with former managing director of Ellis and Buckle and latterly chairman of Cunningham Lindsey UK Gerry Loughney…
Interview: Ardonagh MGA boss Derek Coles
Ardonagh’s CEO of MGA Binders and Facilities Derek Coles spoke to Post senior reporter Emmanuel Kenning about being subscale in Ardonagh, MGAs' need for differentiation, the Rural buy and future acquisition targets.
Interview: Penny James, Direct Line Group
Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity
Q&A: Claims Apprentice 2020 winner Kelly Huddleston
Kelly Huddleston, credit hire team leader for Covéa, has been crowned winner of the Claims Apprentice 2020. Post caught up with Kelly and sponsor Kennedys’ own Alan Sugar, Suzanne Liversidge about the experience, the process and the challenges
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…