Interview
Q&A: Erin Kenneally, Guidewire
Erin Kenneally, director of cyber risk analytics at Guidewire, discusses the changing face of cybercrime, how cyber insurers can improve, the case for prohibiting ransom payments and the looming threat of supply chain cyberattacks.
Interview: Mark Wilson and Jamie Hay of Abacai
Abacai co-chairman and CEO Mark Wilson and fellow founder Jamie Hay caught up with Jonathan Swift to discuss how AI can help redefine customer experience and why claims are key to their success.
Interview: David Bearman, Aventum
Aventum CEO David Bearman explains the growth of the broking and underwriting firm to Emmanuel Kenning, tracing its route from a start up focused on retail UK SME to a global specialist and niche player that has plans to be a decade defining business.
Interview: Bruce Goodbrand and Kevin Shevlin, Forum of Insurance Lawyers
Forum of Insurance Lawyers Scotland chair Bruce Goodbrand and Northern Ireland chair Kevin Shevlin spoke to Post about how different arms of Foil work together to address the issues the industry is facing and also learn from one another.
Q&A: Caroline Bedford, Edii
Caroline Bedford, previously London market modernisation lead at DXC Technology, discusses her new venture Edii, the market’s innovation journey, and the skills needed to keep it moving forwards.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Q&A: John Fowle, Chaucer
John Fowle, CEO of Chaucer, tells Post all about growth, being owned by China Re and the plans for the next 12 months as well as why the business undertook its recent rebranding and the importance of diversity and inclusion.
Q&A: Stephen Smout, McLarens
Stephen Smout, head of McLarens’ UK and Ireland agriculture practice, discusses the regulatory and technological factors that have brought British farming to a crossroads, and the role the insurance sector could play supporting farmers going forwards.
Q&A: Randall Goss and James Begley, Oxford Insurance Group
Post caught up with Randall Goss, chair and CEO of parent company US Risk, and James Begley, chief operating officer of Oxford Insurance Group, to track how the offering was formed, its growth, expansion and acquisition targets. The pair also share their…
Interview: Sean McGovern, Axa XL
Ahead of the British Insurance Brokers’ Association’s online conference next month, Axa XL CEO for the UK and Lloyd’s market Sean McGovern, told Post about his plans for growing the business with brokers, the challenges of becoming boss during the…
Q&A: Bart Patrick, Duck Creek
Bart Partick, managing director for Europe at Duck Creek, tells Post about how old treacle-like tech systems are crippling the industry, the problems with updates and the need for insurers to adopt software-as-a-service. Along with assessing the rise of…
Q&A: Ant Middle and Adam Beckett, Ageas
Ageas CEO Ant Middle and chief distribution officer Adam Beckett spoke to Post about the insurer’s intention to grow its intermediated personal lines business and plans to invest in what it calls its ‘technical engine room’.
Interview: Mark Allan, Ki
Lloyd’s first algorithmically driven syndicate Ki began trading on 1/1 this year. Jonathan Swift caught up with its CEO Mark Allan to discuss early progress, its plans to integrate brokers on its platform with APIs and why it should not be simply…
Q&A: Dylan Bourguignon, So-Sure
Dylan Bourguignon, So-Sure CEO, spoke to Post about contents insurance, insurtech trends, and why he believes investors are reluctant to put money into the sector.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss …
Insurance lives in the Covid era - 12 months on from the first National Lockdown: Part Four
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the insurer boss, the broker boss, the insurer…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Three
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the contact centre managers and the claims…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Two
On the 23rd of March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers about their work and personal experiences of…
Q&A: Bill Pieroni, Acord
Bill Pieroni, CEO of global standards setting body Acord, discusses the findings of its research into UK personal lines websites and who is improving and why. He also tackles how the Covid-19 pandemic will change the market, reflects on his achievements…
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part One
On 23 March 2020 – as Covid-19 infection rates soared – Prime Minster Boris Johnson told us to “stay at home”, triggering the first National Lockdown. One year on, Post spoke to a host of insurance workers – the home schooling parent, the mental health…
Brightside’s Brendan McCafferty on digital, scale and success
The Covid-19 crisis has turbo charged the market to make digital changes in months rather than years but there is still more to be done for brokers to stay relevant, says Brendan McCafferty, CEO of Brightside Group.
Q&A: Sharon Brown, Harbour Underwriting
Managing general agent Harbour Underwriting (formerly QLCC) last year launched after the event commercial dispute insurance to the broker market. Managing director Sharon Brown spoke to Post about what attracted her to the role and why she believes…
Interview: Chris Croft, London & International Insurance Brokers’ Association
After a year dominated by the Covid-19 crisis and Brexit, Liiba leader Chris Croft discusses the future of the trade association and London Market with Emmanuel Kenning, his passion for the Americas and how he got into insurance after working on rail…
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…