Claims
Blog: The issues under contention in the FCA's BI test case
The Covid-19 pandemic has caused devastating losses for many businesses, with SMEs in the retail and hospitality sector being particularly hard hit. The extent to which these losses fall to be covered by business interruption insurance policies is the…
Briefing: FCA BI test case result no panacea
On 15 September the judges in the Financial Conduct Authority’s business interruption test case will hand down their judgment. But this will not mark the end of the struggle between insurers and customers.
Analysis: Local lockdowns - the insurance impact
After relaxing the national lockdown, the government imposed local restrictions to control the spread of the Covid-19 virus. Post investigates what implications these local lockdowns have for insurance.
Analysis: How Covid crashed the wedding market
Events were cancelled across the board this year due to Covid-19 but none could be much more emotive than the thousands of weddings that couldn’t go ahead. Post investigates how the insurance market responded.
Blog: Levelling the playing field with gender specific insurance
Sam White, CEO at Freedom Services Group, has recently launched a gender-based insurance brand in Australia. She explains why this customer-centric approach is challenging the status quo in the market.
FCA to issue insurance value data measures policy statement this autumn
The Financial Conduct Authority expects to publish a policy statement this autumn following its consultation on compelling firms to report value measures data on most general insurance products.
One in ten jobs at risk as MIB begins latest cutbacks
One in ten jobs at the Motor Insurers’ Bureau are at risk of being cut, with the organisation citing among other factors the need to minimise costs due to challenges posed by the current economic climate.
Qlaims adds Liz Latter as CCO after Mike Keating exit
Qlaims has appointed Liz Latter as chief commercial officer following Mike Keating’s departure to take up the post of managing director of the Managing General Agents’ Association.
Blog: Why sprinklers should be mandatory in schools
Schools have a fire risk almost twice as high as other non-residential buildings, yet are poorly equipped to prevent a fire becoming a major disaster, according to new research by Zurich. Tilden Watson, Zurich Municipal head of education, explains why…
FOS receives 'handful' of broker business interruption complaints
Exclusive: The Financial Ombudsman Service told Post it has so far seen a “handful” of business interruption complaints about brokers, as policyholders await the results of the Financial Conduct Authority’s High Court test case.
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…
Motor Mouth Podcast 15: Road safety in the age of Covid-19
Join Jonathan Swift, Post’s content director, as he catches up with Met Police detective superintendent Andrew Cox, to hear how the capital’s police have been challenged during the pandemic to keep road users safe.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Blog: Product recall, Brexit and Covid-19 – The triple threat to consumer safety
Evidence suggests product recalls are a growing issue in the food sector. Andrew Robinson, head of product liability and recall at Sedgwick International UK, explains why cooperative, closer monitoring and consistent and open dialogue will be essential,…
Government launches review of Pool Re
HM Treasury is embarking on a five year review of Pool Re, it was announced today.
Editor's comment: Year of action on climate change
While pandemics have been predicted for some time it’s fair to say not many people had foreseen an almost global lockdown, a workforce at home and a virus that affects every walk of life.
Aviva, RSA and Zurich discussed how insurers can control motor claims costs through automation technology
Motor claims costs are under the spotlight as many insurers are likely to be under pressure to control operational costs.
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
Future Focus 2030: The climate change podcast
It is the year 2030. The focus on climate change continued to gather momentum throughout the 2020s. But despite pressure to bring the date forward the UK government is still committed to helping reduce gas emission to net zero by 2050.
Future Focus 2030: The future of climate change
As part of a monthly series, where Post looks into how the insurance industry is set to evolve by 2030, David Worsfold looks at climate change and why tackling it might once again be top of the agenda for most insurers
Insurer home and motor pledges to continue until end of October
Home and motor insurance pledges made by the Association of British Insurers to support customers during the Covid-19 crisis will remain in place until at least 31 October following an extension.
Trade Voice: LMA’s Lee Elliston on making claims the jewel in Lloyd’s crown
Lee Elliston, Lloyd’s Market Association claims director, tackles the need to recruit and retain top talent from a diverse background as he argues that independent-minded claims professionals harnessing the power of technology can help Lloyd’s be the…
Blog: Funding options for Covid BI claimants
Ben Pilbrow, partner at Shepherd and Wedderburn and legal advisor to the QIC Action Group, discusses the implications of the Financial Conduct Authority’s High Court intervention against insurers for funding claims.
Q&A: Caroline Poppleton, D&I leader, Crawford
Crawford’s recently appointed diversity and inclusion leader for the UK, Caroline Poppleton, spoke to Post about challenges and opportunities for improving D&I in loss adjusting.