Claims
FOS receives 'handful' of broker business interruption complaints
Exclusive: The Financial Ombudsman Service told Post it has so far seen a “handful” of business interruption complaints about brokers, as policyholders await the results of the Financial Conduct Authority’s High Court test case.
Q&A: Andy Anderson and Glen Donaldson, Questgates
Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…
Motor Mouth Podcast 15: Road safety in the age of Covid-19
Join Jonathan Swift, Post’s content director, as he catches up with Met Police detective superintendent Andrew Cox, to hear how the capital’s police have been challenged during the pandemic to keep road users safe.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Blog: Product recall, Brexit and Covid-19 – The triple threat to consumer safety
Evidence suggests product recalls are a growing issue in the food sector. Andrew Robinson, head of product liability and recall at Sedgwick International UK, explains why cooperative, closer monitoring and consistent and open dialogue will be essential,…
Government launches review of Pool Re
HM Treasury is embarking on a five year review of Pool Re, it was announced today.
Editor's comment: Year of action on climate change
While pandemics have been predicted for some time it’s fair to say not many people had foreseen an almost global lockdown, a workforce at home and a virus that affects every walk of life.
Aviva, RSA and Zurich discussed how insurers can control motor claims costs through automation technology
Motor claims costs are under the spotlight as many insurers are likely to be under pressure to control operational costs.
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
Future Focus 2030: The climate change podcast
It is the year 2030. The focus on climate change continued to gather momentum throughout the 2020s. But despite pressure to bring the date forward the UK government is still committed to helping reduce gas emission to net zero by 2050.
Future Focus 2030: The future of climate change
As part of a monthly series, where Post looks into how the insurance industry is set to evolve by 2030, David Worsfold looks at climate change and why tackling it might once again be top of the agenda for most insurers
Insurer home and motor pledges to continue until end of October
Home and motor insurance pledges made by the Association of British Insurers to support customers during the Covid-19 crisis will remain in place until at least 31 October following an extension.
Trade Voice: LMA’s Lee Elliston on making claims the jewel in Lloyd’s crown
Lee Elliston, Lloyd’s Market Association claims director, tackles the need to recruit and retain top talent from a diverse background as he argues that independent-minded claims professionals harnessing the power of technology can help Lloyd’s be the…
Blog: Funding options for Covid BI claimants
Ben Pilbrow, partner at Shepherd and Wedderburn and legal advisor to the QIC Action Group, discusses the implications of the Financial Conduct Authority’s High Court intervention against insurers for funding claims.
Q&A: Caroline Poppleton, D&I leader, Crawford
Crawford’s recently appointed diversity and inclusion leader for the UK, Caroline Poppleton, spoke to Post about challenges and opportunities for improving D&I in loss adjusting.
Storm Francis eyes UK as August weather claims continue
The Met Office has issued further wind and rain warnings for today as storm Francis hits the UK, while the impact of Scottish floods continues to be felt.
Blog: Trak Global's Nick Corrie on why telematics is more about crashing, not driving
Telematics have proved their worth in the aviation sector but Nick Corrie, CEO at Trak Global, explains how with the pandemic changing driving behaviours more drivers want these black boxes on their side when it comes to motor claims.
Analysis: Broker PI rates going 'through the roof'
As brokers grapple with soaring professional indemnity rates and attention sharpens on the potential for claims in the wake of the ongoing Financial Conduct Authority business interruption court case, Post investigates what the eye-watering price changes…
Ecclesiastical ducks to £59.7m loss for H1 2020
Insurer Ecclesiastical made a loss before tax of £59.7m for the first half of 2020 as the Covid-19 impact bit.
Blog: The new noise-induced hearing loss?
Nearly two million workers in the UK are at risk of developing hand-arm-vibration syndrome, a debilitating, permanent condition caused by working with hand-held power tools. While it might not attract the same attention as other occupational diseases,…
Kennedys launches virtual work experience programme
Kennedys has launched a virtual work experience programme to replace its usual in-person version and still be able to give would-be lawyers a taste of legal life during Covid-19 disruption.
Blog: Underinsurance - how brokers can avoid it
To get the right answers you have to ask the right questions. This is true in most avenues of life. It is never more true than when setting insurance cover. Without the correct advice, it is difficult to be accurate in the sums insured. Mark Pierce,…
Storms drive claims spike in Scotland, North West England and Wales
Loss adjusters are reporting spike in flood and storm related claims across Scotland, North West England and Wales, as the Met Office extends weather warnings across the UK until the end of Tuesday.