Articles by Michèle Bacchus
This Week in Post: The Queen's Speech, whiplash and a year on from Brexit
As Her Majesty the Queen delivered her all-important speech to open parliament, insurers had a lot to think about.
Full report: Motor Report: What's driving motor?
With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before.
Motor Report docu-video - Fraud, driverless cars, young drivers and claims
The Motor Report is out - but what do the experts think of the findings?
This Month in Post: General election, summer holidays and expert opinions
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.
Motor Report: What's driving motor?
With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before. As fraudulent claims continue to accelerate and while premiums pay the price, new entrants are causing insurers to tighten…
Motor Insurance World video: Ogden rate and credit hire
Catch up with delegates of the Insurance Post Motor Insurance World conference and find out who thinks what about both the Ogden discount rate and credit hire companies.
This month in Post: Awards, acquisitions and a new Act
It's been a challenging month here in Taunton. A new bridge has gone up on the main road, amid the gazes of many excited onlookers, and - equally exciting - a new fence is being erected on one side of my garden.
Report: Insurance Census 2017- the face of insurance
Insurance, like many financial services sectors, has a reputation for being pale, stale and male.
This Month in Post: Rates, start-ups and fraud
Spring is in the air and it's a time well-known for cleaning out the old and starting anew. As I continue to unpack boxes and work out where to put all of the fairly useless things I have collected over the decades, the industry has been taking its own…
This week in Post: bags of losses
This week has been a tumultous one for me and the insurance market alike.
Insurance Census 2017: Face of insurance
Insurance, like many financial services sectors, has a reputation for being pale, stale and male. In Post’s latest research Michèle Bacchus finds out if the description still fits and what the industry is doing to effect change
Week in Post: Moves and booze
For the first time ever, I had to purchase home insurance this week and despite working with the insurance industry, I had no idea how to go about it. So I ended up on an aggregator site.
This Week in Post: Census, success and snow
The snowflakes trickling gently down from the skies across the nation remind me of the vast number of people who trickle through the doors of the insurance sector - people, our Census closes today!
Insuring the future: 10 tech gadgets
Innovations are bringing new technology into our lives at an almost frightening pace. Whether we want to control our central heating from our smartphones or check on our home security, appliances that can be controlled remotely are giving us greater…
Interview: Harsha Agadi, Crawford & Company
As Crawford ‘outperforms expectations’ in terms of growth, Michèle Bacchus speaks with CEO and president Harsha Agadi about his plans for the company
This Week in Post: claims, cold-calling and commercial vans
As the frost closes in and warns us of winter, my thoughts turn to safety and vehicles, especially as I found myself slipping over due to the black ice on the roads.
Post docu-video: State of the Broker Nation: The future face of broking
In an increasingly connected world customers are turning to mobile devices to fulfil their needs. How can insurance brokers evolve to protect their future from disintermediation?
This week in Post: Cracking on with Christmas shopping
Walking around London and seeing the shops and streets beginning to fill up with signs of Christmas, I wondered what industry-related gifts insurance companies might be asking for this year.
State of the Broker Nation Extra: Insurers
In this extra part of the State of the Broker Nation, we find out what brokers really think about their insurers. Michèle Bacchus asked them plainly – and she has received some frank answers
State of the Broker Nation: Professionalism and staff
Michèle Bacchus finds out how David Beckham’s legs can help make broking more enticing and attract talent to the sector
State of the Broker Nation: Regulation
In the second part of Post’s research, brokers talk candidly to Michèle Bacchus about the British Insurance Brokers’ Association, the Financial Conduct Authority, the government and the European Union
State of the Broker Nation: Digitalisation and the future
Post has revisited its research into broking to find out how digitalisation and regulation are affecting the sector. In part one, Michèle Bacchus asks whether brokers can survive the digital age.
Disrupter So-Sure launches with 80% money back claim
A new form of 'social insurance' has been launched today aimed at attracting mobile phone insurance buyers.