Articles by Emma Ann Hughes
Average cost of lithium battery fire claims hits £50k
The average cost of fire-related home insurance claims involving lithium batteries has hit £50,000, according to data from Allianz.
Axa triumphs over Google-spoofing advertiser
Keoghs and Axa have thwarted an attempt by a credit hire organisation to claim unrecovered hire charges from a consumer who was the victim of Google-spoofing fraud.
Bloomberg forecasts fines will cause surge in cyber cover demand
Demand for cyber insurance is set to grow amid a spate of high-profile attacks and fines for accidental leaks, according to a market report from Bloomberg Intelligence.
ABI’s Skeet leaving UK insurance for Bermudan tax
Mervyn Skeet, director of general insurance policy at the Association of British Insurers, is leaving the trade body to become CEO of the Bermuda Corporate Income Tax Agency.
ABI’s Gurga urges regulators to slash red tape
Hannah Gurga, director general of the Association of British Insurers, has urged the government and regulators to grab Alexander the Great’s sword and slash through the Gordian knot of regulation.
Q&A: Simon Axon, Teradata
Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in…
Crawford promotes Lofkin to UK and Ireland president
Paul Lofkin will be become president of Crawford & Company for UK & Ireland on 1 December.
Home insurers that reject half of claims named and shamed
Consumer watchdog Which? has named and shamed home insurers with a claims acceptance rate of less than 55%.
How to support vulnerable insurance customers
Steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable are outlined in the latest Insurance Post Podcast.
Ex-BGL CEO Thompson joins Open GI as chair
Former BGL Insurance CEO Peter Thompson has joined Open GI as the organisation’s chair.
PRA finally throws Solvency II on Brexit bonfire
Four years after the Conservative Party promised a Brexit dividend for insurers, the Prudential Regulation Authority has published the set of rules that will replace the European Union’s Solvency II requirements.
Time to talk about alienated men in insurance
Editor’s View: Ahead of International Men’s Day (19 November), Insurance Post Editor Emma Ann Hughes says it is time to recognise just because pay gap data shows they earn more than their female colleagues doesn’t mean men feel like kings of insurance in…
Q&A: Carl Tatman, Crawford UK
Carl Tatman shares his plans to expand solutions for local authorities and housing associations in his new role as client account director at Crawford UK.
Insurers shift to being net zero accelerators
How insurers are helping companies decarbonise sooner rather than later is examined in the first of two special Insurance Post Podcasts, to coincide with the 2024 United Nations Climate Change Conference, more commonly known as COP29.
CII’s CEO channels Truss during clash with PFS members
The Chartered Insurance Institute's CEO Matthew Hill used the words of the shortest-serving prime minister in British history when he came under fire from Personal Finance Society members at the latter’s annual general meeting on Armistice Day.
FCA bans and fines broker £1.1m for misusing funds
The Financial Conduct Authority has banned Leigh Mackey from working in financial services and fined him £1.1m for misleading the FCA and misusing funds due to insurers.
Convex’s Brand urges rivals to stop moaning about brokers’ profits
Paul Brand, CEO of Convex, has told carriers to focus on harnessing technology to drive down their own operational expenses rather than wishing brokers would charge less.
Pace of general insurers’ race to net zero revealed
As the 2024 United Nations Climate Change Conference, known as Cop 29, begins in Baku, Azerbaijan, Insurance Post’s Emma Ann Hughes analyses the pace of providers racing to become net zero heroes.
FCA takes trio to court for arranging vacuum cover
The Financial Conduct Authority has started criminal proceedings against three individuals accused of arranging insurance cover for vacuum cleaners without the regulator’s permission.
How to ensure AI doesn’t take your job
In the latest Insurance Post Podcast, Ian Simons, content and capabilities director of the Chartered Insurance Institute, said those without the skills to work with artificial intelligence are at greater risk of redundancy than those who know how to make…
FCA re-opens commercial lines rules consultation
The Financial Conduct Authority has “partially re-opened” its consultation about overhauling rules for commercial lines and bespoke insurance, in a bid to get more data from providers and brokers.
Portion of buildings underinsured falls to six-year low
The percentage of UK buildings that are underinsured has fallen to its lowest level for at least six years, but remains “unacceptably high”, according to data from valuations provider Rebuild Cost Assessment.
Q&A: Ben Wooltorton, Cover-More Group
Ben Wooltorton, managing director of Zurich-owned Cover-More Group’s UK business, outlines the impact of the Consumer Duty and explains how he intends to increase the travel and speciality insurance provider’s number of partnerships.
How insurers are helping the life science sector
Personalised medicines, weight loss injections, plus people bypassing doctors to access the latest miracle drug online are examined in the latest Insurance Post Podcast.