Whiplash
Claims management: Crackdown
Do new measures aimed at snuffing out poor practice by claims management companies go far enough?
Opinion: Treatment key to whiplash woes
Studies suggest early treatment of claimants could bring down the costs associated with whiplash.
C-Suite: Rewriting the law on fraud
Looking to France may help bring down claim numbers and prevent fraudsters escaping detection, says John O'Roarke.
Ethics: Do the right thing
The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.
General Legal Protection MD speaks out on claims culture
The ease with which the current insurance claims system can be abused contributes to the compensation culture in the UK, General Legal Protection managing director André Scruton says.
View from the Top: Whiplash reform needs green light
With the current dysfunctional system playing into fraudsters’ hands, the government must take action.
Your say: Lack of MRI value for whiplash
Axa recently produced a whiplash report in which it advocated the use of MRIs in whiplash injury claims.
Axa echoes TSC criticism of pre-med whiplash offers
Axa has joined the Transport Select Committee in criticising some insurers for compounding the problem of inflated whiplash claims.
RSA's Brown says underlying result not as 'impressive' as headline figures
RSA’s improved commercial lines results are “overstated” according to UK and Western Europe chief executive Adrian Brown, who downplayed the results.
Whiplash claims doctor suspended for 12 months
The Yorkshire doctor who assisted motorists in making bogus whiplash claims has been suspended from practice for 12 months effective immediately.
Whiplash claims doctor found unfit to practice
The Yorkshire doctor accused of assisting motorists in making bogus whiplash claims has been found unfit to practice by a medical disciplinary panel.
Fraud unit defends insurers following whiplash report
Hill Dickinson Fraud Unit has defended insurers following the publication of the Transport Select Committee’s whiplash report saying it is unfair to criticise them for paying potentially fraudulent claims due to a lack of medical evidence.
DWF calls for single ministerial lead to help tackle fraud
Law firm DWF has called for the appointment of a single ministerial lead within the government to help co-ordinate a holistic response to motor fraud.
Insurers welcome TSC report but rue small claims decision
LV managing director John O’Roarke has described the Transport Select Committee’s decision not to recommend extending the small claims court limit as “disappointing”.
Small claims track decision disappoints LMA
Lloyd’s Market Association is disappointed the Transport Select Committee has recommended keeping whiplash claims out of the small claims track.
AA boss pleased with TSC recognition of 'quick buck' culture
AA Insurance director Simon Douglas has praised Transport Select Committee members for recognising the “delicate balance” between legitimate and dishonest claimants.
TSC’s ideas would strengthen medical reporting, says Premex
The Transport Select Committee’s whiplash report contains ideas which would make the medical reporting process more robust to the benefit of claimants and defendants, according to Premex Services.
Lower motor premiums depend on whiplash reforms, says ABI
The Association of British Insurers has called upon the government to deliver "fundamental changes" to tackle the UK's "whiplash epidemic" before insurers can deliver further reductions in car insurance premiums for their customers.
Whiplash small claims track extension under threat
The conclusion of a Transport Select Committee inquiry into the cost of motor insurance has sparked “disappointment” among insurance industry bosses after MPs refused to support Ministry of Justice plans to place whiplash claims on the small claims track.
Transport Select Committee publishes whiplash report
The Transport Select Committee has declined to approve government plans to switch whiplash claims to the small claims track in its long awaited report on the cost of motor insurance.
Yorkshire doctor in hearing over bogus whiplash claims
A Yorkshire doctor is appearing before a Medical Practitioners Tribunal Service disciplinary panel this week after assisting motorists in making bogus whiplash claims.
Axa’s whiplash proposals attacked for being ‘expensive and unnecessary’
French methods of using X-rays and MRI scans slammed by claimant bodies.
Telematics: Ask the experts
Insurers should be wary of rushing into the telematics market alone – pricing, legacy technology and cost mean collaborating may be a wiser strategy.
Aviva grilled over ABS ambitions
Aviva has confirmed it is not in the process of applying for an alternative business structure after direct questioning by the Transport Select Committee.