Whiplash
Insurers round on Aviva following 'disingenuous' ABS accusations
Aviva has been criticised for playing the “blame game” in the fight against fraud following accusations that rival insurers with alternative business structures are guilty of “feeding the beast” of fraudulent whiplash claims.
CMC regulator and Apil back ethical marketing charter
An ethical marketing charter geared towards clamping down nuisance marketing and bad practice by rogue operators has been backed by the Claims Management Regulator and the Association of Personal Injury Lawyers.
Footballer's fundamentally dishonest whiplash case tossed out
A semi-professional footballer's claim for whiplash has been thrown out of court for being fundamentally dishonest.
Apil blasts Confused survey over whiplash claims
The Association of Personal Injury Lawyers has rubbished claims that an increase in whiplash claims has led to higher motor policy prices.
Ifed investigates fake whiplash claims
An ongoing investigation into what is believed to be a large-scale referral fee fraud targeting solicitors saw nine people interviewed nationwide this week.
Public support for Medco provides fillip for industry backers
Defence of Medco by insurers and the defendant legal community appears to have been vindicated by the public's support of the independent medical panel.
Motorists back Medco as a force for driving down whiplash claims
The role of Medco as a tool to reduce the number of people lodging whiplash claims has been backed by 79% of 16,863 drivers polled by the AA.
Fundamental changes to Medco ruled out despite early criticism
The Ministry of Justice is said to be reviewing Medco’s integration but will not consider a major overhaul amid criticism from law firms over the whiplash portal’s performance in the six weeks since its inception.
Insurers dismiss 'misleading' CRU figures showing declining whiplash claims
Insurers have described government figures obtained via an Association of Personal Injury Lawyers freedom of information request as “misrepresentative” of the true scale of whiplash claims.
Interview: Maurice Tulloch: cooking up a storm
The promise of an abundance of challenges inspired Maurice Tulloch to return from Canada to Aviva UK. Nineteen months on, he has ridden out the promised ‘baptism of fire’ to deliver its best COR in memory
Legal Update: An increasing problem
Industrial deafness claims have been labelled ‘the new whiplash’. Chantal Rabbetts considers the challenges with these claims and how they should be managed.
Blog: Insurers, I feel your pain...
Up until a couple of weeks ago, if someone were to go through my mobile phone they would find that the most text messages I get are from Dominos pizza about a multitude of special offers.
Laspo: Is it working?
Claims reforms may have reduced costs and made the process more efficient, but insurers and solicitors agree more needs to be done.
Aviva welcomes Medco launch
Aviva has welcomed the launch of Medco, the government system that will randomly allocate medical experts to soft tissue bodily injury claims such as whiplash.
Elite says unrated status not an issue for potential Medco customers
Elite Insurance's chief operating officer Russell Smart has stressed that customers should not be worried by the fact that the firm is an unrated carrier.
AA calls for government to back Ifed expansion amid increased CMC activity
Nearly two thirds of UK motorists have been cold-called by claims management companies in the past year, with 36% contacted more than 10 times, according to research conducted by AA Insurance.
Elite offering PII to MROs as Medco minimum cover requirement is set at £1m
Unrated insurer Elite Insurance has “leapt to the aid” of medical reporting organisations that want to be considered for the Medco portal by offering professional indemnity cover.
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Aviva bolsters whiplash fight with new proposals
Aviva has developed six recommendations for reducing the number of whiplash claims to help lower the cost of motor insurance for "fed up" customers.
Commercial Lines Fraud: Commercial stumbling block
With the fight against fraud in personal lines being increasingly successful, fraudsters are beginning to target the financially viable commercial sector
Defendant ordered to pay costs in fraudulent whiplash case
A judge in Portsmouth has thrown out a case that involved a motorist trying to claim fraudulent damages for whiplash.
Personal Injury: One rule for government, one rule for insurers
The introduction of the Criminal Injuries Compensation Authority tariff list in 2012 means that insurers are now paying out much more to personal injury claimants than the government
LV research highlights 'compensation culture' strain on the NHS
Eight in ten UK car accidents where one driver accepts liability involve a compensation claim for whiplash, according to a study by LV.
C-Suite - Insurer: False claims still a pain in the neck
Cross-industry taskforce on fraud welcome as frequency of personal injury claims rises once more