Telematics

Intelligence: Telematics: Boxing clever?

Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, Frances Stebbing assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.

Interview: Kelly Ogley, A-Plan

Four months after stepping up to the role of CEO at A-Plan, Kelly Ogley tells Pamela Kokoszka about her three passions, discusses the growth plans for the broker, and reveals how it has managed to remain relevant for the past 58 years

Intelligence: Getting FNOL right

Being the very first point of contact is the ultimate aim for insurers when it comes to motor claims but, as Martin Friel finds out, only a change in mindset to truly put the customer experience first is likely to achieve this.

Q&A: By Bits co-founder, Callum Rimmer

Insurance Post’s commercial editor, Izabela Chmielewska, speaks with By Bits co-founder, Callum Rimmer on the key drivers behind the current growth in momentum when it comes to usage-based insurance amongst policyholders.

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