Reputation

What insurers should do to stop sexual harassment

Analysis: Damisola Sulaiman reviews the progress of trade bodies in responding to the Financial Conduct Authority’s findings on sexual harassment in the industry and explores what steps insurers and brokers can take to prevent abusive incidents and the ramifications if they fail to do so.

MGAs Review of the Year 2025

An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead…

Broker Review of the Year 2024

Brokers were pleased with M&A activity in 2024 but ticked off by disproportionate regulation, capacity exiting the market and artificial intelligence failing to live up to expectations.

Motor insurers with most satisfied customers revealed

NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…

Greenwashing risks and the path to real progress

As the 2024 United Nations Climate Change Conference, also known as COP29, begins Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability…

Q&A: Mike Brockman, ThingCo

ThingCo founder and CEO Mike Brockman sits down with Insurance Post to talk about why the business has recently been in 'stealth mode,' how he hopes telematics can appeal to a wider audience, and potentially new markets he hopes to expand into.

Personalise insurance or fall foul of disruptors

The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.

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