Property - commercial
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Special report: The future of claims in commercial broking
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
Blog: Managing commercial property risks - the role of data visualisation
When physician John Snow was trying to identify the source and path of cholera outbreaks in London, he plotted outbreaks on a map of the city. Richie Toomey, senior manager for commercial insurance at Lexis Nexis Risk Solutions argues as reliable as…
Analysis: Impact of smart home technology on escape of water claims
In 2018 insurers dealt with 228,000 escape of water claims, at a cost of £617m – an increase from £529m paid out five years ago, according to statistics from the Association of British Insurers. With the rising cost of claims, can technology help reduce…
Insurers respond to flood claims from Lincolnshire
Insurers have begun responding to claims following the flooding in Lincolnshire.
Insurers call for compulsory sprinklers in schools
Automatic fire sprinklers should be compulsory in all new build schools, insurers have warned.
Environmental Agency works with insurers to review flood strategy
The Environmental Agency has launched an eight week consultation on a new long-term strategy to tackle flooding and coastal change.
Spotlight: Data - Ordering data in
Insurers continue to hang their success on the quality and use of data, with businesses continually reviewing how to gain a commercial advantage. Edward Murray looks at the benefits of using external data providers and why some peril risks have proven…
Insurers can 'breathe easier' as Supreme Court clarifies the use of compulsory motor insurance
Supreme Court has ruled against Axa in a landmark dispute between a property damage insurer and a motor insurer over £2m fire claim.
Analysis: Why are insurers hiring in-house loss adjusters?
Insurers are increasingly hiring teams of loss adjusters to handle claims in-house, rather than outsourcing to a third-party firm. Post looks at this trend and whether it represents part of an established cycle
Interview: Andrew Rear and Mark Dennis, Digital Partners
One of the first movers in the insurtech space, Digital Partners now works with over 20 start-ups and wrote £100m of gross written premium in 2018. Its CEO Andrew Rear and chief operating officer Mark Dennis spoke to Jonathan Swift about how a…
Analysis: Insuring unoccupied property
The issue of unoccupied property is a political hot potato in a climate of Brexit and increased online retail. How are insurers tackling this high risk area?
Analysis: Business interruption after Salisbury: Poisoned policies?
The fallout of the suspected attempted chemical murder in Salisbury has exposed the intricacies of business interruption policies
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
IUA reports London company market growth of 16%, largest seen for five years
The total premium either written or controlled by the London company market has risen to £26.31bn – a 16% increase – according to the International Underwriting Authority's new statistics report.
Top 100 UK insurers 2018
In 2017, the combined underwriting results of the largest 100 UK non-life insurers improved but remained in the red. How well did insurers perform under pressure from strong competition and unfavourable claims trends?
Blog: Loss adjusters are developing new skills to tackle escape of water claims
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
LMA's Lee Elliston on taking action on delegated claims
The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The Target Operating Model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is…
Axa sees huge spike in cavity wall installation claims - updated
Cavity wall insulation claims exploded last year, with Axa Insurance alone reporting a dramatic increase in the space of seven months.
Primark fire losses could be ‘double or triple’ initial £30m estimate
Exclusive: The losses surrounding the Primark storefront fire in Belfast could be “double or triple” the initial estimates of £30m, sources involved in the claim said.
Interview: Jacqueline McNamee and Elliot Biggs, C-Quence
Keen not to be lumped in with the insurtech movement, new managing general agent C-Quence is ready to launch in Q3 backed by Primary and Arch. Its CEO Jacqueline McNamee and chief information officer Elliot Biggs outline to Jonathan Swift why data, a…
Q&A: David Bonehill, Ecclesiastical
Ecclesiastical claims director David Bonehill was awarded the Achievement Award at the eighth Post Claims Awards. As technology is transforming claims, he predicts tech giants will enter the market, probably in the motor or home arena.
Reinsurers turn to M&A to stay relevant as challenging market forces bite
Global reinsurers have turned to mergers and acquisition deals over the last year in order to remain relevant in the face of challenging market conditions, but S&P maintains a neutral view on this trend.