Product

Q&A: Chaz Perera, Roots Automation

Chaz Perera, CEO and co-founder of Roots Automation, tells Insurance Post about the firm’s generative artificial intelligence model specially trained for insurance InsurGPT and the challenges in the industry this technology is primed to solve.

Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

Q&A: Risto Rossar, Insly

Risto Rossar, CEO and founder of Insly, zooms in on the insurtech’s latest artificial intelligence tool and highlights further AI use cases that will enable its next phase of growth and innovation.

Is broker e-trading competitive enough?

With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.

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