Fraud
Chartis analyst seconded to IFB
Iain Jones to spend three months with bureau
Fraud - voice stress analysis: Liar, liar
With fraud costing insurers £1.8bn in 2009, Daniel Dunkley explores the validity and effectiveness of voice stress analysis technology, once hailed as a 'silver bullet' for the industry.
Crawford boosts counter fraud team
Two join major investigations team
Digital revolution
Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.
Crime scene investigation
Amy Ellis reports on how police forensic investigations can delay the reinstatement process for buildings and examines the implications this has for major loss claims.
UK independent loss adjusters merge
CP Adjusting joins forces with Grosvenor.
BT joins Insurance Fraud Bureau
Telecoms giant will share claims data across its motor fleets.
Don't shoot the messenger
When a company goes under, it is easy to blame the auditor that signed off the accounts, but it may not be that simple, explains Richard Highley.
Ex-Cunningham duo reunite at Davies
Ahmed Esat joins Peter Taylor at loss adjuster
IFB's Sue Jones to join LV
Jones steps down as IFB head of investigations
Sprinkler review vital as fire costs escalate
Calls for urgent action to cut the soaring economic cost of fire could be in vain, after the shadow fire minister said a future Conservative government would not back mandatory sprinkler installation.
CII: reforms will improve claims handling clarity
Policy head Baxter: "clearly time for a refit"
Delivering the message
There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.
Capita sells £13.5m fraud business back to founder
Deal includes insurance rights to Digilog.
Faking it
Insurance fraud is nothing new, but success combating it elsewhere means fraudsters are looking to industrial disease, where testing is often subjective, making claims ripe for fabrication, write Gary Fitzpatrick and Simon Staples.
Blowing the whistle
Staff members can form a frontline defence against fraud committed by their colleagues — but only if they feel safe to come forward. Mark Jones explains why employers should consider a whistleblowers' charter to encourage them to do so.
Thieves without frontiers
Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.
Fraud expert joins Browne Jacobson
Scott Bowers to head up counter fraud unit