Fraud

Digital revolution

Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.

Crime scene investigation

Amy Ellis reports on how police forensic investigations can delay the reinstatement process for buildings and examines the implications this has for major loss claims.

Don't shoot the messenger

When a company goes under, it is easy to blame the auditor that signed off the accounts, but it may not be that simple, explains Richard Highley.

Delivering the message

There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.

Faking it

Insurance fraud is nothing new, but success combating it elsewhere means fraudsters are looking to industrial disease, where testing is often subjective, making claims ripe for fabrication, write Gary Fitzpatrick and Simon Staples.

Blowing the whistle

Staff members can form a frontline defence against fraud committed by their colleagues — but only if they feel safe to come forward. Mark Jones explains why employers should consider a whistleblowers' charter to encourage them to do so.

Thieves without frontiers

Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.

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