Fraud
Postbox: Validation is not onerous
Groupama Insurances counter-fraud manager Stephen Teeling's recent article 'Getting to know you' raises a valid argument that the insurance industry should follow the example of the major banks and put in place industry-wide practical validation measures…
Insurance Fraud Awards 2010 - call for entries
Entries for the Insurance Fraud Awards 2010 are now open. Now in their second year, these prestigious awards recognise the general insurance industry’s efforts to combat and prevent fraud and encourage the spread of best practice and excellence across…
SFO drops AIG case
The Serious Fraud Office has dropped an investigation into the UK operations of AIG Financial Products.
Comment - Motor Fraud: The right result
Operation Genarch finally came to a conclusion last month after four years. Mihir Pandya details the investigation strategy, the challenges faced and lessons learnt.
CL heralds major loss fraud initiative
Cunningham Lindsey’s has claimed that its major loss investigators have saved insurers more than £7.1m in fraudulent claims in the year since their launch.
Law reports: Case underlines high threshold needed with fraud allegations
Noble v Owens (Court of Appeal — 18 March 2010)
New IFB member
Markerstudy has become the latest company to join the Insurance Fraud Bureau.
FSA corruption warning
The Financial Services Authority has warned of brokers exposure to corruption in its review of anti-bribery and corruption systems and controls.
Markerstudy joins the IFB
Markerstudy insurance has become the latest company to join the Insurance Fraud Bureau in its fight against organised insurance fraud.
Fraud - Customer knowledge: Getting to know you
With identity fraud a growing problem, Stephen Teeling argues the case for insurers to follow banks in validation techniques and ask for more information.
Fraud - MOJ reforms: Against the clock
With the MoJ's 15-day timeframe for insurers to make liability decisions on third-party injury claims from road accidents now in force, Veronica Cowan examines whether the increased time pressures risk rendering the reforms little more than a cheat's…
Biba 2010 countdown: Heartland of the business
As the final days of countdown to the 2010 Biba conference begin, participating claims and insurer professionals reveal the part they hope to play in proceedings.
Industry rails against SMS claims farming
Insurers have reacted angrily to the growing number of unsolicited claims farming text messages being sent by claims management firms.
New IFB director seeks new income streams
Generating more income for the Insurance Fraud Bureau will become the top priority of newly appointed director Glen Marr, according to IFB chairman David Neave.
GAB raids Teceris for counter fraud staff
Claims company GAB Robins has appointed two specialists from rival adjustor Teceris to its counter fraud and investigation services.
Chartis' Marr appointed IFB director
The Insurance Fraud Bureau has named Chartis vice president of financial crime Glen Marr as its new director.
Former RBS director joins Cifas
Chris McKee, former technical services director of Royal Bank of Scotland Insurance, is joining the Board of Cifas – The UK’s Fraud Prevention Service – as an independent director.
View from the top: Last of the icy conditions?
It's been a hard winter for many — but particularly for insurers. Claims losses have been rising for several years and the recession isn't helping either. CIFAS, the UK fraud prevention service, says that 2009 saw a 55% increase in false insurance claims.
QBE wins crash for cash case
A collaboration between the counter fraud teams of QBE and law firm DWF has seen two people given a suspended sentence and one a sentence of conditional discharge.
Questgates grows counter fraud team
Questgates has strengthened its counter fraud team with the appointment of Sally Maeers and Mark Woodhead.
Seeing double
It has been claimed overlapping during vehicle hire could be costing the insurance industry millions of pounds. Edward Murray investigates the how much of an issue this really is.
View from the top - Personal injury claims:the 'social norm'
'Where there's blame, there's a claim' has become a common phrase. To the person on the street, it is a light-hearted term. To our industry, it is a demonstration that making a personal injury claim has become the 'social norm'. This is something we must…
Questgates appoints two
Questgates has strengthened its counter-fraud team with the appointment of Sally Maeers and Mark Woodhead.
Ex Direct Line employee jailed for £1.1m fraud
A former Direct Line employee has been jailed for six years for a £1m money-laundering scheme.