Flooding

Interview: Graham Smart, McLarens Europe

It has been three years since Graham Smart took over the role of McLarens Europe MD from Trevor Latimer. He reflects on the challenges the market has faced and what growth opportunities remain.

Blog: 8 ways insurers are focusing on customer service

A lot is said about customer focus, delighting customers, and being a customer-driven business, to name three buzz phrases. Without the right approach, real effort, and supporting evidence, there's always a danger these are empty words.

Q&A: Axel Theis, Allianz

As member of the Allianz SE board of management, responsible for global insurance lines, Anglo markets and Russia, Axel Theis is a busy man. Post caught a few moments during a brief trip to London to find out what's in store for this global company.

Digital: Virtual reality

Virtual reality has hit the gaming industry this year and it could find a place in the insurance sector to help with claims and fraud in the future.

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