BIA 2016: Communication – customer care, brand management and CSR
Customer Care; Brand Management; Business Sustainability/Corporate Social Responsibility Initiative of the Year
Flooded brokers assisted Desmond victims
The winter floods at the end of 2015 saw many insurance companies face a significant uplift in claims, sometimes as high as a 1000% year-on-year, and the
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More on Claims
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The Lord Chancellor and Secretary of State for Justice, Shabana Mahmood has today announced that she will increase the whiplash tariff by 15%.
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Crawford promotes Lofkin to UK and Ireland president
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How social canvassing is transforming fraud investigations
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Home insurers that reject half of claims named and shamed
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Carpet-fitting fraudster’s dishonesty is laid out
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Unstructured data is ‘fundamental weakness’ of insurance industry
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Mitigation for the UK’s worsening mould problem is critical
With mould remaining a major issue in the UK and expected to worsen, Alan Smith, head of mitigation at McLarens, argues it’s critical both policyholders and their insurers understand the causes of the fungi and how to address plus prevent it.