Energy

Tackling the surge in claims settlement delay complaints

With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.

Big Interview: Sedgwick CEO Paul White

Paul White, regional CEO for international of Sedgwick, shares how loss adjusting and claims management will always be at the heart of what the business does but in order to grow the organisation it is branching out into new areas.

MGA Review of the Year 2023

With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.

Claims and Legal Review of the Year 2023

Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.

Big Interview: Swiss Re CEO Jason Richards

Jason Richards, CEO of Swiss Re in the UK and Ireland, on why having colleagues back in the office is essential for the insurance ecosystem, and why carriers needs to shout about what the industry does to attract fresh talent.

Q&A: Gary Brown, McLarens

Gary Brown, CEO of McLarens, speaks to Insurance Post about the loss adjuster's growth, global claims trends and preparing for catastrophic events.

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