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CMA criticises Prima over £300K NCB breach
The Competition and Markets Authority has sent a letter to Prima because of a series of breaches relating to no claims bonus that affected more than 38,000 customers.
Howden buys Storfield; Hiscox’s drone partnership; SiriusPoint's CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Greenwashing risks and the path to real progress
As the 2024 United Nations Climate Change Conference, also known as COP29, begins Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability…
Diary of an Insurer: NBS Underwriting’s Paul Bennett
The working week of Paul Bennett, underwriting director of NBS Underwriting, combines strategic meetings, underwriting decisions, and broker interactions with adding Hadron to his organisation's panel of insurers.
Is carbon insurance the biggest opportunity in decades?
With carbon insurance tipped to become a billion-dollar market by 2030 as demand for risk transfer in the carbon credit supply chain grows, Harry Curtis looks at the risks involved and the first movers in the nascent market.
FCA re-opens commercial lines rules consultation
The Financial Conduct Authority has “partially re-opened” its consultation about overhauling rules for commercial lines and bespoke insurance, in a bid to get more data from providers and brokers.
Why insurers should get ready for Dora rules now
With the Digital Operational Resilience Act coming into force on 17 January, Rowan Armstrong, partner at Browne Jacobson, says it is vital that UK-based insurers operating in the European Union embrace enhanced digital operational resilience testing,…
General insurers share how the FCA fails to satisfy them
Three out of 10 general insurers question how effective the Financial Conduct Authority has been in regulating the financial services industry over the past year, according to a poll commissioned by the FCA Practitioner Panel.
Aviva’s Rokstone partnership; EXL’s language model; Aon’s broking promotion
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Q&A: Belinda Steedman, Aviva
Belinda Steedman, director of multinational at Aviva, shares plans to support more businesses around the world, plus launch a refreshed Captives proposition later this year.
Why the FCA should slash red tape to save brokers
News Editor’s View: Scott McGee examines the impact of the Financial Conduct Authority’s Consumer Duty, debating whether the regulator's promise to reduce the weight of regulation is too little, too late for small brokers struggling as a result of red…
How to meet the FCA’s expectations
Insurers need to be able to articulate the way they make money if they want to satisfy the Financial Conduct Authority, according to Michael Sicsic, founder and managing partner of Sicsic Advisory.
Path forward after the FCA’s fair value review
After the Financial Conduct Authority’s damning thematic review into insurance products oversight and governance, DA Strategy associate director Pamela Grover-Morgan and consultant Szymon Binienda look at why firms are still falling short of expectations.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
Esure makes ‘sizeable’ savings from gen AI applications
Esure has said it could potentially save up to 8% on its frontline operations, and claims resource costs through generative artificial intelligence use.
Spotlight: Why insurance can’t afford to ignore RegTech
With growing regulatory demands, Zoë Parsons, marketing manager of REG Technologies, points out that RegTech is increasingly a necessity rather than a luxury for insurers.
CII criticises insurers’ profiting from premium finance
The Chartered Insurance Institute has questioned the ethics of making money from customers who pay monthly for insurance after Which? found several motor and home insurers were charging what the consumer watchdog called “excessively high levels of…
Spotlight: Insurance’s regulatory burden – are we to blame?
The insurance industry is under immense pressure from an increasing regulatory burden, but to what extent are firms themselves to blame for failing to adopt modern technology and processes?
ESG Spotlight: Ethics, talent and underwriting profit – how ESG can help insurers
While there is a lack of clarity on how insurers can embed ESG into working practices, despite its growing importance, Saxon East reports some insurers are showing the way.