Technology
British Insurance Awards 2018: Full list of winners, their stories and photos
Former Churchill and LV general insurance boss John O’Roarke took home the Achievement prize last night at the British Insurance Awards, where his new employer Aviva was among the big winners.
Start up claims Aviva ‘ripped off’ its Dashcam app idea
Aviva has been accused by dashcam app and accident management platform Jolt, who have claimed that the insurer stole its app idea.
Robots will control claims future: PWC
Future insurance claims will be settled with little to no human involvement and insurers will have to adapt to the impact of technology if they are to survive, a report from PWC has found.
Insurers increase cyber security spend
Insurance firms invested 85% more in cyber security during 2017-18 than during the previous financial year.
Bought by Many gains £15m in series B funding
Bought by Many has closed a £15m series B funding round led by Commerz Ventures and Marsh, alongside existing investors.
Blog: Lloyd’s Lab: Innovation with big shoes to fill
Lloyd's needs a dramatic change in organisational culture to ensure the success of its insurtech sandbox, explains Craig Wilson, managing director of financial services at Sopra Steria.
Blog: What legacy will Lloyd's CEO Inga Beale leave behind when she departs in 2019?
Jonathan Swift looks back on how Inga Beale's time as Lloyd's CEO Inga Beale might be remembered using a jukebox stacked with her own Desert Island Disc selection
Analysis: Lloyd's of London going electronic
The challenges of bringing Lloyd’s trading into the 21st century
Blog: Why partnering is the only show in town for insurtechs
For most insurtechs the question no longer seems to be whether to partner up with an incumbent, but what the nature of the partnership should be. Marketing Eye CEO Neil Edwards explains what could be learnt from fintechs such as Revolut, Monzo and…
AIG cyber specialists handle 'one cyber attack per day'
AIG has reported that its cyber specialist team is handling at least one cyber attack every day, and has seen as many claims notifications in 2017 as in the previous four years combined.
Rising star: Rob Pendray, Buzzvault
Having had an integral role on Buzzmove’s insurance app, product manager Rob Pendray is now setting his sights on more opportunities for innovation
Insurers falling short of expectations with digital services
Insurance companies are failing to meet their customers’ expectations when it comes to digital interactions, according to a recent report.
Acturis profits grow for 17th year running
The software house reported total revenues of £62.2m for its financial year ending 30 September 2017.
Motor premiums in reverse as prices drop 5.5% in year
Car insurance premiums have dropped off 5.5% in the past 12 months.
Content director's comment: Insurtech eyes for straight guys
What does being ‘more like an insurtech’ mean? Recruiting people with facial hair and skinny jeans is only the start of the journey.
Analysis: Is Lemonade losing its fizz?
Will Lemonade’s losses see its success go flat?
Blog: Costs of aviation claims rocketing as technology taking off
Aviation claims costs are rising, fuelled by expensive technology repairs, explains John Bayley, regional director for Europe and Russia at McLarens Aviation.
GDPR: Insurers at risk of losing two thirds of previous customer data due to GDPR
Insurers will have to delete two thirds of data that they hold on customers and risk losing a vital sales pipeline under the General Data Protection Regulations that come into place on May 2018, according to research from Consumer Intelligence.
GDPR: In Depth: The GDPR time bomb
The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon.
CPD module - GDPR: Legal Update: How the GDPR is going to change the lives of insurers
Insurers will face stricter data rules but these may help them grow the cyber market, write Mark Estafanous and Kate Payne, solicitor and partner at Elborne Mitchell.
Thatcham CEO Shaw steps down due to ill-health
Thatcham Research CEO Peter Shaw is stepping down from his role with immediate effect due to ill-health.
Risk management: Economy 4.0 - Learning to share
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Roundtable: The future of insurance in the digital age
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post invited a number of industry experts to discuss the challenges ahead
MS Amlin partners with AI start-up to automate underwriting decisions
MS Amlin has entered into a partnership with Artificial Intelligence company Cytora to help automate its underwriting decisions across its commercial property portfolio.