Technology
Telematics watch: How the technology is helping to shape EV insurance
Historically, telematics has been used to rate driver risk to bring down insurance. But the growing popularity of electric vehicles has created driver concerns for which telematics may have the answer. Igo4 CEO Matt Munro discusses how the technology can…
Upcoming webinar: Watch Scor and Ms Amlin discuss how operational automation can increase efficiency and boost profitability
Insurance organisations today are under more scrutiny than ever from auditors and stakeholders alike. In response, many continue to shift their efforts from the digital transformation of front-end functions to driving higher levels of efficiency and…
July cyber-attack causes backlog for Davies
Davies Group is working to mitigate the impact of backlogs caused by a cyber-attack it suffered at the end of July.
Companies are ‘treading a very thin line’ in avoiding data breaches
After ICO launched criminal proceedings against eight data thieves, companies have been told to revisit their cyber security to ensure they are properly secured and protected against potential data thieves as cyber attacks are on the rise.
Interview: Ken Norgrove, RSA
Harry Curtis spoke to Ken Norgrove, RSA UK and international CEO, about life after being acquired by Intact, winning over brokers and the insurer’s technology overhaul.
Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?
Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules,…
Urban Jungle looking to take market share from bigger incumbents as there is 'not enough innovation'
Urban Jungle is looking to take advantage of the lack of innovation from bigger incumbents as it launches multiline coverage.
Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper…
Auto repair firms challenge Fiat Chrysler in EU data access test case
In a landmark test case at the European Court of Justice, auto repair firms are disputing the right of original equipment manufacturers to gatekeep access to a car’s onboard data stream.
Data evolution is needed to become the Amazon of insurance, says Tim Smyth
Tim Smyth, CEO of UK General Insurance, says the key to Amazon’s success lies in its use of data, and that brokers and managing general agents must invest in their own data capabilities if they want to replicate the multinational’s success.
Self-driving cars could be on the road ‘next year’ under government plans
The government has pledged £100m to “revolutionise travel” and see automated vehicles on the road by 2025, but some vehicles with self-driving features could be operating on motorways within the next year.
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
Chinese ‘coercive quarantine’ fears over Taiwan prompt semiconductor and cyber concerns
Chinese pressure on Taiwan is likely to escalate to a “coercive quarantine” in the coming months, disrupting key international supply chains, according to Intelligence analyst Dragonfly.
TDI Academy adds two scholarships to its Women in Tech community initiative
TDI Academy has launched a fully paid scholarship on two of its courses, through its Women In Tech community, to help those who have fewer opportunities for accessing education on insurance.
CFC's Pat Brice on how customer service is too often forgotten as commercial and specialty providers digitalise
Pat Brice, distribution director at CFC Underwriting, says that although digitisation among commercial insurance providers is happening at a rapid pace, delivering a frictionless experience for brokers, customers too often fall by the wayside.
Intelligence: How using parametrics in travel insurance could help the sector's tarnished reputation
Parametric products are a good example of how the complexity can be removed from the world of insurance. Martin Friel examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image
Delegated authority accused of being a 'problem child' for the insurance industry
The founder of the recently launched Delegated Authority Exchange platform aims to address the “problem child” that has plagued the industry “for a long time now.”
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Q&A: Roi Amir, Sprout.ai
Roi Amir has replaced Niels Thorne as CEO of Sprout.ai. He talks to Post about how his experience has shaped him to become an artificial intelligence leader, and how AI has the potential to unlock the future of insurance.
IMS founder Corrie makes way for new CEO
Exclusive: IMS, part of the Trak Global Group, has appointed a new CEO after founder Nick Corrie moves to executive chairman.
Space insurtech Birds Eye View to target SMEs with severe weather event products
Insurtech startup Birds Eye View has closed a seed funding round led by SFC Capital, with the funds matched by the European Space Agency.
B3i enters insolvency after failing to raise funding
The blockchain insurance initiative has ceased operations and entered insolvency after failing to raise capital
Live Well by Zurich announces collaboration with Polar Electro to make healthy living easier
Live Well by Zurich and Polar Electro will work together to help customers of both companies gain access to services that will help them reach their wellbeing goals.